And yes it was a service call since they had to swap out the ONT as
the one installed was too old.

On Fri, Dec 11, 2020 at 10:13 PM Larry Brigman <[email protected]> wrote:
>
> Verizon sold to Frontier then to Ziply Fiber.
> I just got Ziply (back in Oct) to upgrade me to 1Gb.
> I have my own router since I switch from DSL to Fiber.  Wasn't an issue.
> Ziply didn't have an issue with my own router either.
> Even waved the installation charge (for the upgrade) even though they
> had to troubleshoot my twisted pair which was configured on just two
> pair and Gigabit ethernet needs all four pair.
>
> On Fri, Dec 11, 2020 at 7:27 PM Johnathan Mantey <[email protected]> wrote:
> >
> > They wouldn't do it without sending a "service call" which means $$ out of
> > my pocket.
> > Perhaps ZipWhatever is more accommodating.
> >
> > On Fri, Dec 11, 2020 at 7:04 PM wes <[email protected]> wrote:
> >
> > > This is configurable at the ONT. You can get them to switch it to the RJ45
> > > port.
> > >
> > > -wes
> > >
> > > On Fri, Dec 11, 2020 at 6:41 PM Russell Senior <[email protected]>
> > > wrote:
> > >
> > > > On Fri, Dec 11, 2020 at 6:37 PM TomasK <[email protected]>
> > > > wrote:
> > > >
> > > > > Some ISPs manage the connectivity activation through web interface
> > > > > similar to captive portal + user account handshake. Helios used to do
> > > > > that before they retreated from PDX.
> > > >
> > > > I never even heard of them. Was it this?
> > > >
> > > > https://en.wikipedia.org/wiki/Helio_(wireless_carrier)
> > > > _______________________________________________
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> > > >
> > > _______________________________________________
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> > >
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