On 10/25/06, Bob Shell <[EMAIL PROTECTED]> wrote: [...] > In other words, my knowledge that > they wanted so badly had no financial value. They were amazed and > offended if I got angry. [...]
This is bad, but it also compunds itself when the salesperson becomes wary of that. A couple of times, I felt the loss of interest of people at places like K&S in Palo Alto or Gassers in San Franciso, as soon as they realize I'm not going to but something that day. They look away, don't look eager to answer questions, and act impatient. To me, this means they lost my business. And also, when treated that way I won't feel bad about going to their shops to see a camera in person before ordering from B&H. I mostly agree with John's sentiment (heck, Reeds has $200 of my money towards a K10D), but the fact is, salespeople are not always as knowlegeable or helpful as I'm sure most of you guys who worked at camera stores are/were. It's all about value. It I can order from my desk and have it delivered, from a lower price than driving 30' to a store, I'll probably do that. It's hard to offset that advantage with good feelings of local community, as much as my leftist heart wants to go that way. j -- Juan Buhler - http://www.jbuhler.com photoblog: http://photoblog.jbuhler.com a book: http://www.jbuhler.com/book.html -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net
