What’s your PacketFence version ?

Try that:

/usr/local/pf/bin/pfcmd fixpermissions
/usr/local/pf/bin/pfcmd pfconfig clear_backend
systemctl restart packetfence-config
/usr/local/pf/bin/pfcmd configreload hard
/usr/local/pf/bin/pfcmd service pf restart
Thanks,

Ludovic Zammit
Product Support Engineer Principal

Cell: +1.613.670.8432
Akamai Technologies - Inverse
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Cambridge, MA 02142
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> On Nov 12, 2021, at 10:37 AM, John Gammon <[email protected]> wrote:
> 
> All,
> 
> I replaced the rsyslog.conf file.  I tried to restart packetfence with 
> '/usr/local/pf/bin/pfcmd service pf restart' .  The following is what I 
> received in response to the command.
> 
> ​root@pktfnc01:/home# /usr/local/pf/bin/pfcmd service pf start
> Can't locate IO/Interactive.pm in @INC (you may need to install the 
> IO::Interactive module) (@INC contains: /usr/local/pf/lib 
> /usr/local/pf/lib_perl/lib/perl5 /etc/perl 
> /usr/local/lib/x86_64-linux-gnu/perl/5.32.1 /usr/local/share/perl/5.32.1 
> /usr/lib/x86_64-linux-gnu/perl5/5.32 /usr/share/perl5 
> /usr/lib/x86_64-linux-gnu/perl-base /usr/lib/x86_64-linux-gnu/perl/5.32 
> /usr/share/perl/5.32 /usr/local/lib/site_perl) at 
> /usr/local/pf/lib/pf/cmd/roles/show_help.pm line 17.
> BEGIN failed--compilation aborted at 
> /usr/local/pf/lib/pf/cmd/roles/show_help.pm line 17.
> Compilation failed in require at /usr/share/perl5/Role/Tiny.pm line 51.
> Compilation failed in require at /usr/lib/x86_64-linux-gnu/perl-base/base.pm 
> line 135.
>         ...propagated at /usr/lib/x86_64-linux-gnu/perl-base/base.pm line 157.
> BEGIN failed--compilation aborted at /usr/local/pf/lib/pf/cmd/help.pm line 18.
> Compilation failed in require at /usr/lib/x86_64-linux-gnu/perl-base/base.pm 
> line 135.
>         ...propagated at /usr/lib/x86_64-linux-gnu/perl-base/base.pm line 157.
> BEGIN failed--compilation aborted at /usr/local/pf/lib/pf/cmd/pf/help.pm line 
> 23.
> Compilation failed in require at /usr/local/pf/lib/pf/cmd/pf.pm line 57.
> BEGIN failed--compilation aborted at /usr/local/pf/lib/pf/cmd/pf.pm line 57.
> Compilation failed in require at /usr/local/pf/bin/pfcmd.pl line 27.
> BEGIN failed--compilation aborted at /usr/local/pf/bin/pfcmd.pl line 27.
> 
> Any ideas where to look?  It looks like somethings have gone missing or 
> gotten corrupted.
> 
> R,
> 
> John
> 
> 
> John Gammon
> Network Engineer
> Forked Deer Electric Cooperative, Inc./Forked Deer Connect, LLC.
> Halls, TN  38040
> desk ph:  731-903-4282
> cell ph:  317-213-9666
> email:  [email protected] <mailto:[email protected]>
> 
> From: Zammit, Ludovic
> Sent: Friday, November 12, 2021 08:44
> To: John Gammon
> Cc: [email protected] 
> <mailto:[email protected]>
> Subject: Re: [PacketFence-users] Installation errors
> 
> John,
> 
> Try to replace the attached file and see if it’s better.
> 
> /etc/rsyslog.conf
> 
> 
> John Gammon
> Network Engineer
> Office   731-903-4282
> [email protected] <mailto: [email protected]>
> 
> 1135 North Church Street
> PO Box 67
> Halls, TN 38040
> www.forkeddeer.com <http://www.forkeddeer.com/>

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