Michael,
As a Mac user: One of the reasons I am willing to pay the premium price is
that it IS premium hardware, that is I rarely upgrade computers until the
old one becomes "unusable" or won't update anymore, which means I've run 10
year old laptops and stuff like that. The hardware is very reliable,
especially in the era of solid state hard drives. My biggest issue used to
be spinning drive failure. So if hardware is the problem it is hard to
argue with the Mac. It's the "It just works" solution to me. When I was in
IT, I spent my whole day making everyone else's mess work, when I came
home, I didn't want to have to fiddle with my stuff to get it to work.

All that said, it sounds like you need to be comfortable with the solution,
and that's the main requirement, because the ..er...client will not be
happy with anything. Maybe with a cumulative assessment of the complaints
issued, you could go to the apple store and play with an iMac and evaluate
whether it might resolve any of the issues mentioned. To be honest, when my
computer hating father finally had to have SOMETHING because even his
curmudgeon friends were talking about social media sites, we went with an
ipad, since he had figured out how to use a smartphone.

Drew

On Mon, Feb 17, 2025 at 3:44 AM Michael L <[email protected]> wrote:

> Hello NLUG,
> I have an 82 year old computer hater that (rightfully) complained about
> Microsoft Windows every day for 19 years; switched her to Kubuntu LTS when
> Win7 ended, thankfully skipping Win10 and she's complained about Linux
> almost every day since, even though it works much better than Windows, at
> least in my book and I'm the end user engineer that has to listen to all
> the complaining and make it work.  She's not interested in learning; can't
> explain anything to her; can't have one intelligent word, much less
> intelligent conversation about the least thing relating to computers.
>
> I want to ask those of you who use Macs if maybe a $1300 iMac desktop
> would work so absolutely perfectly that a computer hater would all of a
> sudden be happy?  Or if it wouldn't work absolutely perfectly, would it
> maybe work hands down at least a little better than any Linux distro?
>
> I've been able to either promptly fix or promptly find a workaround for
> every issue; that is if I'm asked.  That's just not good enough; she
> doesn't want to even ask; just wants it to work.  Hardly ever is it an
> issue of Linux not working; rather it's computer pediatrics.
>
> I switched her from Kubuntu after two years to Ubuntu.  I suspect that RPM
> distros Fedora or OpenSUSE might have a little edge over the DEB distros on
> overall desktop stability, based on my own past experimentation, so I might
> give Fedora or OpenSUSE a try.
>
> Should I even consider a Mac?
>
> Thanks to NLUG I escaped Microsoft penitentiary.  Thanks for the monthly
> meetups; they benefit me greatly.
>
> Thanks again,
>  Michael
>
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