Can you upload the output of 'ls /sys/devices/bus/acpi/devices/ and ls
/sys/devices/bus/i2c/devices/'

Another try is downloading ubuntu 22.04 installaion image and create a
usb installation media, boot with usb drive, select "try ubuntu without
install", to see if the touchpad could work or not with it.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2112220

Title:
  ASUS X555UB touchpad not detected on Ubuntu 24.04 with kernel
  6.8.0-40-generic

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  After upgrading to Ubuntu 24.04 with kernel `6.8.0-40-generic`, the
  touchpad of my ASUS X555UB laptop stopped working completely.

  ## What I observed:
  - `xinput list` only shows Xwayland pointers, no touchpad.
  - `libinput list-devices` (with sudo) does not show the touchpad at all.
  - `sudo dmesg | grep -iE "touchpad|i2c|hid"` returns no output, which 
suggests the device is not detected by the kernel.

  ## Additional information:
  - The touchpad is enabled in the BIOS.
  - It was working correctly in Ubuntu 22.04 and in previous kernel versions.
  - An external USB mouse works normally.
  - I'm running Ubuntu 24.04 (noble) with all updates installed.

  Please let me know if you need logs or extra information.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: linux-image-6.8.0-40-generic 6.8.0-40.40
  ProcVersionSignature: Ubuntu 6.8.0-40.40-generic 6.8.12
  Uname: Linux 6.8.0-40-generic x86_64
  ApportVersion: 2.28.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/seq:        leandro    2703 F.... pipewire
   /dev/snd/controlC0:  leandro    2708 F.... wireplumber
  CRDA: N/A
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Fri May 30 20:45:53 2025
  InstallationDate: Installed on 2023-05-09 (753 days ago)
  InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 
(20230223)
  MachineType: ASUSTeK COMPUTER INC. X555UB
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-40-generic 
root=UUID=ec675a34-9a91-4c54-ab37-5a530d247fe7 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-6.8.0-40-generic N/A
   linux-backports-modules-6.8.0-40-generic  N/A
   linux-firmware                            20240318.git3b128b60-0ubuntu2.12
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/24/2019
  dmi.bios.release: 5.11
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X555UB.304
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X555UB
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX555UB.304:bd04/24/2019:br5.11:svnASUSTeKCOMPUTERINC.:pnX555UB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555UB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:skuASUS-NotebookSKU:
  dmi.product.family: X
  dmi.product.name: X555UB
  dmi.product.sku: ASUS-NotebookSKU
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2112220/+subscriptions


-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to