Hi Hui, I tested several kernel versions as you suggested, including 6.8, 6.7, 6.5, and even 5.15, but unfortunately *the touchpad still doesn't work on any of them* under Ubuntu 24.04.
The only time it worked was with *Ubuntu 22.04*, which is no longer installed on my system. Is there anything else I can try, or should I consider this touchpad incompatible with newer Ubuntu versions? Thanks again for your time and support. Best regards, Leandro El jue, 5 jun 2025 a la(s) 10:00 p.m., Hui Wang (2112...@bugs.launchpad.net) escribió: > Indeed, there is no any error logs about touchpad, it is not detected > with the kernel 6.15. > > Can you try https://kernel.ubuntu.com/mainline/v6.8/, > https://kernel.ubuntu.com/mainline/v6.7, ..., till you find the 1st > kernel that the touchpad could work with it. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/2112220 > > Title: > ASUS X555UB touchpad not detected on Ubuntu 24.04 with kernel > 6.8.0-40-generic > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > After upgrading to Ubuntu 24.04 with kernel `6.8.0-40-generic`, the > touchpad of my ASUS X555UB laptop stopped working completely. > > ## What I observed: > - `xinput list` only shows Xwayland pointers, no touchpad. > - `libinput list-devices` (with sudo) does not show the touchpad at all. > - `sudo dmesg | grep -iE "touchpad|i2c|hid"` returns no output, which > suggests the device is not detected by the kernel. > > ## Additional information: > - The touchpad is enabled in the BIOS. > - It was working correctly in Ubuntu 22.04 and in previous kernel > versions. > - An external USB mouse works normally. > - I'm running Ubuntu 24.04 (noble) with all updates installed. > > Please let me know if you need logs or extra information. > > ProblemType: Bug > DistroRelease: Ubuntu 24.04 > Package: linux-image-6.8.0-40-generic 6.8.0-40.40 > ProcVersionSignature: Ubuntu 6.8.0-40.40-generic 6.8.12 > Uname: Linux 6.8.0-40-generic x86_64 > ApportVersion: 2.28.1-0ubuntu3.6 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/seq: leandro 2703 F.... pipewire > /dev/snd/controlC0: leandro 2708 F.... wireplumber > CRDA: N/A > CasperMD5CheckResult: pass > CurrentDesktop: ubuntu:GNOME > Date: Fri May 30 20:45:53 2025 > InstallationDate: Installed on 2023-05-09 (753 days ago) > InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 > (20230223) > MachineType: ASUSTeK COMPUTER INC. X555UB > ProcFB: 0 i915drmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-40-generic > root=UUID=ec675a34-9a91-4c54-ab37-5a530d247fe7 ro quiet splash vt.handoff=7 > PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No > PulseAudio daemon running, or not running as session daemon. > RelatedPackageVersions: > linux-restricted-modules-6.8.0-40-generic N/A > linux-backports-modules-6.8.0-40-generic N/A > linux-firmware > 20240318.git3b128b60-0ubuntu2.12 > SourcePackage: linux > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 04/24/2019 > dmi.bios.release: 5.11 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: X555UB.304 > dmi.board.asset.tag: ATN12345678901234567 > dmi.board.name: X555UB > dmi.board.vendor: ASUSTeK COMPUTER INC. > dmi.board.version: 1.0 > dmi.chassis.asset.tag: ATN12345678901234567 > dmi.chassis.type: 10 > dmi.chassis.vendor: ASUSTeK COMPUTER INC. > dmi.chassis.version: 1.0 > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrX555UB.304:bd04/24/2019:br5.11:svnASUSTeKCOMPUTERINC.:pnX555UB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555UB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:skuASUS-NotebookSKU: > dmi.product.family: X > dmi.product.name: X555UB > dmi.product.sku: ASUS-NotebookSKU > dmi.product.version: 1.0 > dmi.sys.vendor: ASUSTeK COMPUTER INC. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2112220/+subscriptions > > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2112220 Title: ASUS X555UB touchpad not detected on Ubuntu 24.04 with kernel 6.8.0-40-generic Status in linux package in Ubuntu: Incomplete Bug description: After upgrading to Ubuntu 24.04 with kernel `6.8.0-40-generic`, the touchpad of my ASUS X555UB laptop stopped working completely. ## What I observed: - `xinput list` only shows Xwayland pointers, no touchpad. - `libinput list-devices` (with sudo) does not show the touchpad at all. - `sudo dmesg | grep -iE "touchpad|i2c|hid"` returns no output, which suggests the device is not detected by the kernel. ## Additional information: - The touchpad is enabled in the BIOS. - It was working correctly in Ubuntu 22.04 and in previous kernel versions. - An external USB mouse works normally. - I'm running Ubuntu 24.04 (noble) with all updates installed. Please let me know if you need logs or extra information. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: linux-image-6.8.0-40-generic 6.8.0-40.40 ProcVersionSignature: Ubuntu 6.8.0-40.40-generic 6.8.12 Uname: Linux 6.8.0-40-generic x86_64 ApportVersion: 2.28.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/seq: leandro 2703 F.... pipewire /dev/snd/controlC0: leandro 2708 F.... wireplumber CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Fri May 30 20:45:53 2025 InstallationDate: Installed on 2023-05-09 (753 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) MachineType: ASUSTeK COMPUTER INC. X555UB ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-40-generic root=UUID=ec675a34-9a91-4c54-ab37-5a530d247fe7 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-6.8.0-40-generic N/A linux-backports-modules-6.8.0-40-generic N/A linux-firmware 20240318.git3b128b60-0ubuntu2.12 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/24/2019 dmi.bios.release: 5.11 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X555UB.304 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X555UB dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555UB.304:bd04/24/2019:br5.11:svnASUSTeKCOMPUTERINC.:pnX555UB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555UB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:skuASUS-NotebookSKU: dmi.product.family: X dmi.product.name: X555UB dmi.product.sku: ASUS-NotebookSKU dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2112220/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
