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** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1919308

Title:
  sometimes unable to play media like youtube

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello,

  after my updated linux kernel 5.4.0-67 If I open Youtube and want to play a 
video, the video stops over and over again. Furthermore it plays with very 
often stops in between.
  The audio is flickering too.
  I tried Firefox, Brave and Celludoid. It need to be a kernel issue, because 
of the last update I did.
  Old kernel I used: 5.4.0-60 : there works everything fine!

  Problem filmed:
  
https://drive.google.com/drive/folders/1qU1MUJvGro-StN3mnt4cJvP-H2A2Uo2O?usp=sharing

  
  System:
    Kernel: 5.4.0-67-generic x86_64 bits: 64 Desktop: Cinnamon 4.8.6 
    Distro: Linux Mint 20.1 Ulyssa 
  Machine:
    Type: Desktop System: Gigabyte product: X570 AORUS ULTRA v: -CF 
    serial: <filter> 
    Mobo: Gigabyte model: X570 AORUS ULTRA v: x.x serial: <filter> 
    UEFI: American Megatrends v: F30a date: 08/28/2020 
  CPU:
    Topology: 16-Core (2-Die) model: AMD Ryzen 9 3950X bits: 64 
    type: MT MCP MCM L2 cache: 8192 KiB 
    Speed: 2777 MHz min/max: 2200/3500 MHz Core speeds (MHz): 1: 2195 2: 2192 
    3: 2793 4: 2794 5: 2195 6: 2192 7: 2196 8: 2196 9: 2193 10: 2195 11: 2192 
    12: 2193 13: 2196 14: 2196 15: 2193 16: 2196 17: 2191 18: 1863 19: 1859 
    20: 2789 21: 2792 22: 2196 23: 2193 24: 2195 25: 2196 26: 2194 27: 2193 
    28: 2195 29: 2196 30: 2191 31: 1862 32: 1859 
  Graphics:
    Device-1: NVIDIA TU104 [GeForce RTX 2060] driver: nvidia v: 460.39 
    Display: x11 server: X.Org 1.20.9 driver: nvidia 
    unloaded: fbdev,modesetting,nouveau,vesa resolution: 1920x1080~60Hz 
    OpenGL: renderer: GeForce RTX 2060/PCIe/SSE2 v: 4.6.0 NVIDIA 460.39 
  Audio:
    Device-1: NVIDIA TU104 HD Audio driver: snd_hda_intel 
    Device-2: AMD Starship/Matisse HD Audio driver: snd_hda_intel 
    Sound Server: ALSA v: k5.4.0-67-generic 
  Network:
    Device-1: Intel Wi-Fi 6 AX200 driver: iwlwifi 
    IF: wlp4s0 state: up mac: <filter> 
    Device-2: Intel I211 Gigabit Network driver: igb 
    IF: enp5s0 state: down mac: <filter> 
  Drives:
    Local Storage: total: 1.36 TiB used: 890.85 GiB (63.8%) 
    ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO Plus 500GB 
    size: 465.76 GiB 
    ID-2: /dev/sda vendor: Seagate model: ST1000DM010-2EP102 size: 931.51 GiB 
  Partition:
    ID-1: / size: 456.96 GiB used: 208.47 GiB (45.6%) fs: ext4 
    dev: /dev/nvme0n1p2 
  Sensors:
    System Temperatures: cpu: 43.0 C mobo: N/A gpu: nvidia temp: 27 C 
    Fan Speeds (RPM): N/A gpu: nvidia fan: 38% 
  Info:
    Processes: 524 Uptime: 9m Memory: 62.82 GiB used: 2.34 GiB (3.7%) 
    Shell: bash inxi: 3.0.38 

  Kind regards
  Dennis
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dennis     1721 F.... pulseaudio
   /dev/snd/controlC1:  dennis     1721 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: X-Cinnamon
  DistroRelease: Linux Mint 20.1
  MachineType: Gigabyte Technology Co., Ltd. X570 AORUS ULTRA
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-67-generic 
root=UUID=3d4d7c9d-8bb8-4200-997d-98d01519bf85 ro quiet splash
  ProcVersionSignature: Ubuntu 5.4.0-67.75-generic 5.4.94
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-67-generic N/A
   linux-backports-modules-5.4.0-67-generic  N/A
   linux-firmware                            1.187.10
  Tags:  ulyssa
  Uname: Linux 5.4.0-67-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/28/2020
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F30a
  dmi.board.asset.tag: Default string
  dmi.board.name: X570 AORUS ULTRA
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF30a:bd08/28/2020:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSULTRA:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSULTRA:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: X570 MB
  dmi.product.name: X570 AORUS ULTRA
  dmi.product.sku: Default string
  dmi.product.version: -CF
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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