This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1919308 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: focal -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1919308 Title: sometimes unable to play media like youtube Status in linux package in Ubuntu: Confirmed Bug description: Hello, after my updated linux kernel 5.4.0-67 If I open Youtube and want to play a video, the video stops over and over again. Furthermore it plays with very often stops in between. The audio is flickering too. I tried Firefox, Brave and Celludoid. It need to be a kernel issue, because of the last update I did. Old kernel I used: 5.4.0-60 : there works everything fine! Problem filmed: https://drive.google.com/drive/folders/1qU1MUJvGro-StN3mnt4cJvP-H2A2Uo2O?usp=sharing System: Kernel: 5.4.0-67-generic x86_64 bits: 64 Desktop: Cinnamon 4.8.6 Distro: Linux Mint 20.1 Ulyssa Machine: Type: Desktop System: Gigabyte product: X570 AORUS ULTRA v: -CF serial: <filter> Mobo: Gigabyte model: X570 AORUS ULTRA v: x.x serial: <filter> UEFI: American Megatrends v: F30a date: 08/28/2020 CPU: Topology: 16-Core (2-Die) model: AMD Ryzen 9 3950X bits: 64 type: MT MCP MCM L2 cache: 8192 KiB Speed: 2777 MHz min/max: 2200/3500 MHz Core speeds (MHz): 1: 2195 2: 2192 3: 2793 4: 2794 5: 2195 6: 2192 7: 2196 8: 2196 9: 2193 10: 2195 11: 2192 12: 2193 13: 2196 14: 2196 15: 2193 16: 2196 17: 2191 18: 1863 19: 1859 20: 2789 21: 2792 22: 2196 23: 2193 24: 2195 25: 2196 26: 2194 27: 2193 28: 2195 29: 2196 30: 2191 31: 1862 32: 1859 Graphics: Device-1: NVIDIA TU104 [GeForce RTX 2060] driver: nvidia v: 460.39 Display: x11 server: X.Org 1.20.9 driver: nvidia unloaded: fbdev,modesetting,nouveau,vesa resolution: 1920x1080~60Hz OpenGL: renderer: GeForce RTX 2060/PCIe/SSE2 v: 4.6.0 NVIDIA 460.39 Audio: Device-1: NVIDIA TU104 HD Audio driver: snd_hda_intel Device-2: AMD Starship/Matisse HD Audio driver: snd_hda_intel Sound Server: ALSA v: k5.4.0-67-generic Network: Device-1: Intel Wi-Fi 6 AX200 driver: iwlwifi IF: wlp4s0 state: up mac: <filter> Device-2: Intel I211 Gigabit Network driver: igb IF: enp5s0 state: down mac: <filter> Drives: Local Storage: total: 1.36 TiB used: 890.85 GiB (63.8%) ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO Plus 500GB size: 465.76 GiB ID-2: /dev/sda vendor: Seagate model: ST1000DM010-2EP102 size: 931.51 GiB Partition: ID-1: / size: 456.96 GiB used: 208.47 GiB (45.6%) fs: ext4 dev: /dev/nvme0n1p2 Sensors: System Temperatures: cpu: 43.0 C mobo: N/A gpu: nvidia temp: 27 C Fan Speeds (RPM): N/A gpu: nvidia fan: 38% Info: Processes: 524 Uptime: 9m Memory: 62.82 GiB used: 2.34 GiB (3.7%) Shell: bash inxi: 3.0.38 Kind regards Dennis To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1919308/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp