This is what I got when I went to the following web site.
http://hplipopensource.com/hplip-web/install_wizard/index.html

You have selected Ubuntu 16.04 using the HP Officejet Pro 8710 All-in-
one Printer.

Ubuntu 16.04 supplies HPLIP 3.15.2 by default, which does not support
your printer.

You must ensure latest HPLIP version (recommemded), or at least HPLIP
3.16.5 in order to use your printer with Ubuntu 16.04.

I tried to get the latest HPLIP 3.17.... but it failed.  fixing this
problem is beyond my skills i.e. testing an upstearm kernal.

If I could I would revert back to ubuntu 15.04.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1723112

Title:
  Stpped printer.  Ubuntu 16.04  upgrade 2

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I installed an new hp 8710 office jet on 10/5/2017 and downloaded
  third party hp drivers from 123.hp.com.  Every thing worked just fine.
  I unfortunately upgraded 16.04 to stay current and my printer quit
  printing with a status of stopped - missing cups filter.  I've
  unplugged, rebooted, deleted printer, tried to re-download printer
  drivers - nothing works.  The only printer settings status is printer
  is not configured.

  I think this is also related to: Sorry Ubuntu 16.04 has experienced
  internal errors, that keeps appearing. HP filters have been deleted
  out of /usr/lib/cups.... due to an 16.04 upgrade. Now third partly
  printer drivers can't be downloaded and installed. Need help!

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1723112/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to