I have a laptop the runs Ubuntu 15.04. I installed my hp 8710 office jet with no problem. The printer works just fine. I will try and do what you suggest to confirm the status or bug 1723112. It's been awhile since I have used terminal commands.
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1723112 Title: Stpped printer. Ubuntu 16.04 upgrade 2 Status in linux package in Ubuntu: Incomplete Bug description: I installed an new hp 8710 office jet on 10/5/2017 and downloaded third party hp drivers from 123.hp.com. Every thing worked just fine. I unfortunately upgraded 16.04 to stay current and my printer quit printing with a status of stopped - missing cups filter. I've unplugged, rebooted, deleted printer, tried to re-download printer drivers - nothing works. The only printer settings status is printer is not configured. I think this is also related to: Sorry Ubuntu 16.04 has experienced internal errors, that keeps appearing. HP filters have been deleted out of /usr/lib/cups.... due to an 16.04 upgrade. Now third partly printer drivers can't be downloaded and installed. Need help! To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1723112/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
