This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1723112
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
** Tags added: xenial
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https://bugs.launchpad.net/bugs/1723112
Title:
Stpped printer. Ubuntu 16.04 upgrade 2
Status in linux package in Ubuntu:
Incomplete
Bug description:
I installed an new hp 8710 office jet on 10/5/2017 and downloaded
third party hp drivers from 123.hp.com. Every thing worked just fine.
I unfortunately upgraded 16.04 to stay current and my printer quit
printing with a status of stopped - missing cups filter. I've
unplugged, rebooted, deleted printer, tried to re-download printer
drivers - nothing works. The only printer settings status is printer
is not configured.
I think this is also related to: Sorry Ubuntu 16.04 has experienced
internal errors, that keeps appearing. HP filters have been deleted
out of /usr/lib/cups.... due to an 16.04 upgrade. Now third partly
printer drivers can't be downloaded and installed. Need help!
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