On Friday, September 30, 2011 02:29:47 PM todd rme wrote: > On Fri, Sep 30, 2011 at 11:56 AM, Sven Burmeister > > <sven.burmeis...@gmx.net> wrote: > > Am Donnerstag, 29. September 2011, 13:25:49 schrieb Sebastian Kügler: > >> > It's frustrating for users submitting bug reports when an easily > >> > reproducible bug sits in the queue, without even a comment, for > >> > six > >> > >> > months. For the record, I'm referring to this bug report here: > >> This posting of bugreports to mailinglists is often seen as > >> unnecessary, and unfair since you're bringing attention to your pet > >> bugs, which > >> disadvantages others' pet bugs. Please don't do it, your bug likely > >> ends up lower on developers' priority lists, and it sometimes causes > >> bad blood (as can be seen in recent history). > > > > Ok, so if a user reports a bug and gets no answer for weeks, what should > > he do? Keep posting to the bug every few weeks, blog about it, private > > email to the dev, ask on IRC (which would not be much different than a > > mailinglist), post to the forums? If that makes no sense to start not > > caring about the bug. Not a good choice, is it? > > I don't think any of those are good options, since all of them have > the same result: spamming developers with huge amounts of useless > information. This would only make it far more difficult to manage bug > reports. Just being patient seems like the only solution that could > work in practice on a large scale.
Having fewer users or fewer bugs would help, so it may be that making the software either better or worse would reduce the bug triage backlog. Scott K >> Visit http://mail.kde.org/mailman/listinfo/kde-devel#unsub to unsubscribe <<
