We're using Outlook 2000 with cyrus imap v2.0.15 on RedHat 7. I haven't
seen the problem that you describe though. Outlook does have a server
timeout setting in the account configuration on the Advanced tab. We're
using the default of 1 minute.
Rodney
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Doug Bible
Sent: Friday, September 14, 2001 2:00 PM
To: info-cyrus mail list
Subject: Outlook connection termination
I have installed cyrus imap v2.0.9 on a linux install of Redhat 7. As far
as the settings are concerned, everything is configured for default
options. I am having difficulty with accessing emails with large
attachments using Outlook 2000. When an attempt is made to retrieve an
email with large attachments, I recieve this message:
"Can't open this item. The server did not respond to this IMAP command
before the connection was terminated."
I only noticed this with Outlook (imagine that!). I have gotten the same
email using a web based client, Mulberry, Pine and Netscape. The one thing
that I noticed that Outlook was the only client that retrieves the
attachments WITH the body of the message. All the other clients only got
the attachment when requested by the user.
I am looking to resolve this through a setting in Outlook, but given the
absolute lack of usability of this product, I am not hopeful of this. Has
anyone else dealt with this issue and if so, is there a setting at the
server (Cyrus) that can be made to accomodate Outlook's inabilities?
Doug Bible
Computer Systems Specialist
/****************************************
* University of Tennessee *
* College of Social Work *
* Office of Research and Public Service *
* phone: (865)974-6015 *
* fax: (865)974-0814 *
* pager: (865)402-0513 *
****************************************/
