Can you powercycle the printer and then run hp-toolbox.

What happens?

Usually this process is far easier..A

On 5/2/07, carol white <[EMAIL PROTECTED]> wrote:

i followed your instructions and got 3 msg that should be noticed:

[EMAIL PROTECTED] hplip-1.7.4a]# yum remove hplip
Setting up Remove Process
No Match for argument: hplip
No Packages marked for removal
------------INSTALL MISSING OPTIONAL DEPENDENCIES
-------------------------------------

note: Installation of dependencies requires an active internet connection.
warning: Missing OPTIONAL dependency for option 'PC Send Fax': reportlab
(Reportlab - PDF library for Python)
error: This installer cannot install this dependency for your distro/OS
and/or version.
-----------------------------------------
at the end of installation:
Command completed successfully.
Please make sure your printer is connected and powered on at this time.

HP Linux Imaging and Printing System (ver. 1.7.4a)
Printer/Fax Setup Utility ver. 4.5

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Session management error: Authentication Rejected, reason : None of the
authentication protocols specified are supported and host-based
authentication failed


and doesn't give back the prompt

I removed the installed printer and reinstall and got at the end of config
the attached err msg

let me know if I should do any thing else
*Aaron <[EMAIL PROTECTED]>* wrote:

Device URI: hp:/usb/hp_deskjet_f380?serial=MY31R1K02179
Installed in HPLIP? Yes
PPD: /etc/cups/ppd/HP_deskjet_F380.ppd

She's using the f380.ppd.

I think the problem is that there are two conflicting installs of HPLIP.
try removing HPLIP:

cd hplip-1.7.4
su
make uninstall
rm -rf /usr/share/hplip
yum remove hplip
and finally to reinstall:
./install.py

I'm really thinking this should fix it..I did test an F380 with 1.7.4a and
it works great.

A

On 5/2/07, carol white <[EMAIL PROTECTED]> wrote:
>
> yes i did
>
> *"Cauligi, Raghothama S" < [EMAIL PROTECTED]>* wrote:
>
>  Did you select Deskjet F300 ppd (hpijs/recommended)?
> Raghu
>
>  ------------------------------
> *From:* [EMAIL PROTECTED] [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Aaron
> *Sent: * Wednesday, May 02, 2007 11:20 AM
> *To:* carol white
> *Cc:* [email protected]
> *Subject:* Re: [Hplip-help] Fwd: Re: installation problem with hp
> deskjet f380
>
> Sorry not exactly sure what I'm seeing here.  Did you have any luck
> re-installing?
>
> A
>
> On 5/2/07, carol white < [EMAIL PROTECTED]> wrote:
> >
> >
> >  ------------------------------
> > Ahhh...imagining that irresistible "new car" smell?
> > Check out new cars at Yahoo! 
Autos.<http://us.rd.yahoo.com/evt=48245/*http://autos.yahoo.com/new_cars.html;_ylc=X3oDMTE1YW1jcXJ2BF9TAzk3MTA3MDc2BHNlYwNtYWlsdGFncwRzbGsDbmV3LWNhcnM->
> > ------------------------------
> > Ahhh...imagining that irresistible "new car" smell?
> > Check out new cars at Yahoo! 
Autos.<http://us.rd.yahoo.com/evt=48245/*http://autos.yahoo.com/new_cars.html;_ylc=X3oDMTE1YW1jcXJ2BF9TAzk3MTA3MDc2BHNlYwNtYWlsdGFncwRzbGsDbmV3LWNhcnM->
> >
> >
> > ---------- Forwarded message ----------
> > From: carol white < [EMAIL PROTECTED]>
> > To: Aaron <[EMAIL PROTECTED] >
> > Date: Wed, 2 May 2007 08:54:52 -0700 (PDT)
> > Subject: Re: [Hplip-help] installation problem with hp deskjet f380
> > thanks Aaron for your quick reply. find the answers below
> >
> > *Aaron < [EMAIL PROTECTED]>* wrote:
> >
> > Carol,
> >
> > Please be sure that SELinux is disabled.
> >
> > System > Admin > Security > SELinux > disable.
> >
> > it is disabled
> >
> > It looks like the printer is installed correctly.  Can you run:
> >
> > /usr/lib/cups/backend/hp
> >
> > and post the output?
> >
> > direct hp:/usb/Deskjet_F300_series?serial=CN6AOGK2CD04KH "HP Deskjet
> > F300 series" "HP Deskjet F300 series USB CN6AOGK2CD04KH HPLIP"
> > "MFG:HP;MDL:Deskjet F300 series;CLS:PRINTER;DES:Deskjet F300
> > series;SN:CN6AOGK2CD04KH;"
> >
> >
> > Also try disconnecting/power off the printer, then run:
> >
> > su
> > /etc/init.d/hplip restart
> > /etc/init.d/cups restart
> > [EMAIL PROTECTED] Desktop]# /etc/init.d/hplip restart
> > Stopping hpiod:                                            [  OK  ]
> > Stopping hpssd:                                            [  OK  ]
> > Starting hpiod:                                            [  OK  ]
> > Starting hpssd:
> > HP Linux Imaging and Printing System (ver. 1.7.4a)
> > Services and Status Daemon ver. 9.1
> >
> > Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
> > This software comes with ABSOLUTELY NO WARRANTY.
> > This is free software, and you are welcome to distribute it
> > under certain conditions. See COPYING file for more details.
> >
> >                                                            [  OK  ]
> > [EMAIL PROTECTED] Desktop]# /etc/init.d/cups restart
> > Stopping cups:                                             [  OK  ]
> > Starting cups:                                             [  OK  ]
> >
> >
> > power the printer back on and run hp-toolbox.  What happens?
> >
> > ERROR: no device found or unsupported device
> >
> > A
> >
> > On 5/2/07, carol white < [EMAIL PROTECTED]> wrote:
> > >
> > > Hi,
> > > I have fedora 4 and wanted to install printer hp dekkjet F380. I
> > > tried to install hplib  manually, but I couldn't find hp deskjet f380 on 
the
> > > list http://hplip.sourceforge.net/install/step4/cups/local.html
> > >  at step 16 although hp deskjet f380 is on the list 
http://hplip.sourceforge.net/supported_devices/index.html
> > > . whatever I selected hp deskjet f300 or similar, I could add the
> > > printer  successfully but it is not recognized (see below also see
> > > hp-check.txt)
> > >
> > > any clue? look forward to your reply at your earliest convenience
> > >
> > > [EMAIL PROTECTED] hplip-1.7.4a]# hp-toolbox
> > >
> > > HP Linux Imaging and Printing System (ver. 1.7.4a)
> > > HP Device Manager ver. 10.0
> > >
> > > Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
> > > This software comes with ABSOLUTELY NO WARRANTY.
> > > This is free software, and you are welcome to distribute it
> > > under certain conditions. See COPYING file for more details.
> > >
> > > Session management error: Authentication Rejected, reason : None of
> > > the authentication protocols specified are supported and host-based
> > > authentication failed
> > > error: Unsupported model: hp_deskjet_F380
> > >
> > >  ------------------------------
> > > Ahhh...imagining that irresistible "new car" smell?
> > > Check out new cars at Yahoo! 
Autos.<http://us.rd.yahoo.com/evt=48245/*http://autos.yahoo.com/new_cars.html;_ylc=X3oDMTE1YW1jcXJ2BF9TAzk3MTA3MDc2BHNlYwNtYWlsdGFncwRzbGsDbmV3LWNhcnM->
> > >
> > >
> > > HP Linux Imaging and Printing System (ver. 1.7.4a)
> > > Dependency/Version Check Utility ver. 5.3
> > >
> > > Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
> > > This software comes with ABSOLUTELY NO WARRANTY.
> > > This is free software, and you are welcome to distribute it
> > > under certain conditions. See COPYING file for more details.
> > >
> > >
> > > ---------------
> > > | SYSTEM INFO |
> > > ---------------
> > >
> > > Basic system information:
> > > Linux localhost 2.6.14-1.1656_FC4 #1 Thu Jan 5 22:13:22 EST 2006
> > > i686 i686 i386 GNU/Linux
> > > 
> > > Detected distro (/etc/issue):
> > > fedora 4
> > > 
> > > Detected distro (lsb_release):
> > > FedoraCore 4 (Stentz)
> > > 
> > > Currently installed HPLIP version...
> > > HPLIP 1.7.4a currently installed in '/usr/share/hplip'.
> > > 
> > > Current contents of '/etc/hp/hplip.conf' file:
> > > # hplip.conf
> > >
> > > [hpiod]
> > > # port=0 (dynamic IP port)
> > > port=2208
> > > [hpssd]
> > > # port=0 (dynamic IP port)
> > > port=2207
> > >
> > > [hplip]
> > > version=1.7.4a
> > > jdprobe=0
> > >
> > > [dirs]
> > > home=/usr/share/hplip
> > > run=/var/run
> > > ppd=/usr/share/ppd/HP
> > > ppdbase=/usr/share/ppd
> > > doc=/usr/share/doc/hplip- 1.7.4a
> > >
> > > # Following values are determined at configure time and cannot be
> > > changed.
> > > [configure]
> > > network-build=1
> > > pp-build=0
> > > gui-build=1
> > > scanner-build=1
> > > fax-build=1
> > > cups11-build=0
> > > installinitd=/usr/lib/lsb/install_initd
> > > chkconfig=/sbin/chkconfig
> > > internal-tag= 1.7.4.13
> > >
> > > 
> > > HPLIP running?
> > > Yes, HPLIP is running (OK).
> > > 
> > > HPOJ running?
> > > 
> > > Checking Python version...
> > > OK, version 2.4.3 installed
> > > 
> > > Checking PyQt version...
> > > OK, version 3.14 installed.
> > > 
> > > Checking SIP version...
> > > OK, Version 4.2.1 installed
> > >
> > > ----------------
> > > | DEPENDENCIES |
> > > ----------------
> > >
> > >
> > > Checking for dependency libcrypto - OpenSSL cryptographic
> > > library...
> > > OK, found.
> > >
> > > Checking for dependency gcc - GNU Project C and C++
> > > Compiler...
> > > OK, found.
> > >
> > > Checking for dependency SANE - Scanning library...
> > > OK, found.
> > >
> > > Checking for dependency GhostScript - PostScript and PDF
> > > language interpreter and previewer...
> > > OK, found.
> > >
> > > Checking for dependency libjpeg - JPEG library...
> > > OK, found.
> > >
> > > Checking for dependency libpthread - POSIX threads
> > > library...
> > > OK, found.
> > >
> > > Checking for dependency make - GNU make utility to maintain
> > > groups of programs...
> > > OK, found.
> > >
> > > Checking for dependency python-devel - Python development
> > > files...
> > > OK, found.
> > >
> > > Checking for dependency Reportlab - PDF library for
> > > Python...
> > > This is an OPTIONAL dependency. Some HPLIP functionality may not
> > > function properly.
> > >
> > > Checking for dependency PyQt - Qt interface for Python...
> > > OK, found.
> > >
> > > Checking for dependency cups-devel- Common Unix Printing System
> > > development files...
> > > OK, found.
> > >
> > > Checking for dependency ppdev - Parallel port support kernel
> > > module....
> > > This is an OPTIONAL dependency. Some HPLIP functionality may not
> > > function properly.
> > >
> > > Checking for dependency libusb - USB library...
> > > OK, found.
> > >
> > > Checking for dependency scanimage - Shell scanning
> > > program...
> > > OK, found.
> > >
> > > Checking for dependency libnetsnmp-devel - SNMP networking
> > > library development files...
> > > OK, found.
> > >
> > > Checking for dependency Python 2.2 or greater - Python
> > > programming language...
> > > OK, found.
> > >
> > > Checking for dependency LSB - Linux Standard Base
> > > support...
> > > OK, found.
> > >
> > > Checking for dependency xsane - Graphical scanner frontend for
> > > SANE...
> > > OK, found.
> > >
> > > Checking for dependency cups - Common Unix Printing
> > > System...
> > > OK, found.
> > >
> > > Checking for dependency Python 2.3 or greater - Required for
> > > fax functionality...
> > > OK, found.
> > >
> > >
> > > ----------------------
> > > | INSTALLED PRINTERS |
> > > ----------------------
> > >
> > >
> > > HP_deskjet_F380
> > > ---------------
> > > Device URI: hp:/usb/hp_deskjet_f380?serial=MY31R1K02179
> > > Installed in HPLIP? Yes
> > > PPD: /etc/cups/ppd/HP_deskjet_F380.ppd
> > > PPD Description: HP Fax
> > > Printer status: printer HP_deskjet_F380 is idle.  enabled since Jan
> > > 01 00:00
> > >        open device failed; will retry in 30 seconds...
> > >
> > >
> > >
> > > ----------------------
> > > | SANE CONFIGURATION |
> > > ----------------------
> > >
> > > 'hpaio' in '/etc/sane.d/dll.conf'...
> > > OK, found. SANE backend 'hpaio' is properly set up.
> > > 
> > > Checking output of 'scanimage -L'...
> > > device `hpaio:/usb/Deskjet_F300_series?serial=CN6AOGK2CD04KH' is a
> > > Hewlett-Packard Deskjet_F300_series all-in-one
> > >
> > >
> > > ---------------------
> > > | PYTHON EXTENSIONS |
> > > ---------------------
> > >
> > > Checking 'cupsext' CUPS extension...
> > > OK, found.
> > > 
> > > Checking 'pcardext' Photocard extension...
> > > OK, found.
> > >
> > >
> > > 4 errors were detected.
> > > Please refer to the installation instructions at:
> > > http://hplip.sourceforge.net/install/index.html
> > >
> > >
> > > -------------------------------------------------------------------------
> > >
> > > This SF.net email is sponsored by DB2 Express
> > > Download DB2 Express C - the FREE version of DB2 express and take
> > > control of your XML. No limits. Just data. Click to get it now.
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> > > _______________________________________________
> > > HPLIP-Help mailing list
> > > [email protected]
> > > https://lists.sourceforge.net/lists/listinfo/hplip-help
> > >
> > >
> >
> >
> > --
> > I don't care, I'm still free.  You can't take the sky from me. -
> > "Firefly"
> > -
> > Ubuntu User: #11105
> > Ubuntu Linux http://ubuntulinux.org
> >
> >
> >  ------------------------------
> > Ahhh...imagining that irresistible "new car" smell?
> > Check out new cars at Yahoo! 
Autos.<http://us.rd.yahoo.com/evt=48245/*http://autos.yahoo.com/new_cars.html;_ylc=X3oDMTE1YW1jcXJ2BF9TAzk3MTA3MDc2BHNlYwNtYWlsdGFncwRzbGsDbmV3LWNhcnM->
> >
> >
> > -------------------------------------------------------------------------
> > This SF.net email is sponsored by DB2 Express
> > Download DB2 Express C - the FREE version of DB2 express and take
> > control of your XML. No limits. Just data. Click to get it now.
> > http://sourceforge.net/powerbar/db2/
> > _______________________________________________
> > HPLIP-Help mailing list
> > [email protected]
> > https://lists.sourceforge.net/lists/listinfo/hplip-help
> >
> >
>
>
> --
> I don't care, I'm still free.  You can't take the sky from me. -
> "Firefly"
> -
> Ubuntu User: #11105
> Ubuntu Linux http://ubuntulinux.org
>
>
> ------------------------------
> Ahhh...imagining that irresistible "new car" smell?
> Check out new cars at Yahoo! 
Autos.<http://us.rd.yahoo.com/evt=48245/*http://autos.yahoo.com/new_cars.html;_ylc=X3oDMTE1YW1jcXJ2BF9TAzk3MTA3MDc2BHNlYwNtYWlsdGFncwRzbGsDbmV3LWNhcnM->
>



--
I don't care, I'm still free.  You can't take the sky from me. - "Firefly"
-
Ubuntu User: #11105
Ubuntu Linux http://ubuntulinux.org


------------------------------
Ahhh...imagining that irresistible "new car" smell?
Check out new cars at Yahoo! 
Autos.<http://us.rd.yahoo.com/evt=48245/*http://autos.yahoo.com/new_cars.html;_ylc=X3oDMTE1YW1jcXJ2BF9TAzk3MTA3MDc2BHNlYwNtYWlsdGFncwRzbGsDbmV3LWNhcnM->





--
I don't care, I'm still free.  You can't take the sky from me. - "Firefly"
-
Ubuntu User: #11105
Ubuntu Linux http://ubuntulinux.org
-------------------------------------------------------------------------
This SF.net email is sponsored by DB2 Express
Download DB2 Express C - the FREE version of DB2 express and take
control of your XML. No limits. Just data. Click to get it now.
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