Zack, Unfortunately, I don't see any such option. The screen that asks you to type in the code you (didn't) get gives you a "try again" link, which just goes thru the same process, and a "try another method" link, which goes into the other password verification screens (who did you communicate with, what's your IP address, etc).
Roger On Friday, August 15, 2014 6:24:00 PM UTC-4, Zack Tennant wrote: > > According to the help article I just read, you have to select the SMS > option, and when you don't receive the text (cause you can't), you'll be > presented the option of receiving a phone call. > > https://support.google.com/mail/answer/114129?hl=en > > > On Fri, Aug 15, 2014 at 4:00 PM, Roger Lipsett <[email protected] > <javascript:>> wrote: > >> My mother (age 94) has forgotten her gmail password and knows not enough >> of the other details to get a recovery password. Her recovery phone number >> was not a mobile phone, so cannot get an SMS. I posted a message on >> Google+, and Robert Khayat suggested that there was a way to get an >> automated phone call to the recovery number rather than an SMS. However, >> when I am at the relevant page in the >> https://www.google.com/settings/recovery tree, I don't see such an >> option - on the page about SMS, there are two options: Send and I Don't >> have Access to My Phone. The first of these unconditionally sends an SMS, >> while the second puts me into the alternate recovery, which is not working >> because among other things her IP address has changed and her recollection >> of dates is not so good. Help? >> >> Thanks. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Gmail-Users" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] <javascript:>. >> To post to this group, send email to [email protected] >> <javascript:>. >> Visit this group at http://groups.google.com/group/gmail-users. >> For more options, visit https://groups.google.com/d/optout. >> > > -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gmail-users. For more options, visit https://groups.google.com/d/optout.
