On Mon, Apr 19, 2010 at 9:19 AM, Jacob Kaplan-Moss <ja...@jacobian.org> wrote:
...
> So: here's your chance. You have suggestions about Django's
> development process? Make them. I'm listening.

I have a perception that there are some phases of the ticket lifecycle
where things get stuck -- I think that if you look at this diagram:
http://docs.djangoproject.com/en/dev/_images/djangotickets.png
there is a pretty clear flow, and people are encouraged to pitch in
where ever they feel it might help.

But in practice, it seems that some of the edges become queues, and
some tickets sit in that queue for a long time -- either because the
next step for that ticket isn't obvious, or because there's a shortage
of triage attention on that particular ticket.

Earlier in the other thread, someone claimed there were hundreds of
patches ready (but ignored), while the response was "no, those tickets
aren't actually ready" -- the issue was a recognition of procedure, in
that case.  Even so, the perception of ignored tickets is part of the
problem-- whether tickets are actually ignored or not, the perception
still would discourage contribution.

I'd like to highlight tickets that have sat in each queue for a period
of time -- a summary of min, max, mean time in queue (over time), and
a detail view to sort tickets by age in queue, etc.

I know this isn't well-supported by Trac, but Joseph pointed me at the
XML RPC API--- the pieces are there.  I never worked on it; generally,
I felt that the triagers are doing what they can and if anything, my
time would be better spent fixing bugs or triaging.

But this debate has been at least partially about responsiveness and
the perception of inclusion.

Triagers, commiters, off-put contributors, do you think this sort of
view would help the workflow and understanding of the ticket status?

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