On 12/26/2008 10:36 AM, goo...@servage.net wrote: > On Dec 26, 5:27 pm, "David E. Ross" <nob...@nowhere.not> wrote: >> Note that the message from Certstar that Eddy posted said [emphsis added]: >>> I am contacting you as I noticed that *you did completed* > your SSL >>> Certificate order forwww.verisign.comand wanted >>> to follow up on it. > > You are right. It seems there was a typo in that email, it should of > course have said "you did not complete your SSL Certificate order" as > it is a follow up for people who do not complete the ordering process. > > > -- > kind regards, > Patricia, Certstar ApS
I have a problem with this response. The message that Eddy quoted appears to be a "canned" message (equivalent to a form letter). This was put into use without proper quality assurance (QA). The whole issue under discussion reflects a general disregard for QA, with this message merely another example. I find these failures of Certstar's QA processes alarming when you consider the purpose of certificates. That is, if you can't get a simple canned message correct and allow several certificates to be signed without verifying that the subscriber is authorized, what else is amiss in your QA department? Do you even have a QA department? If so, is it independent of marketing and other departments within your company? -- David E. Ross <http://www.rossde.com/> Go to Mozdev at <http://www.mozdev.org/> for quick access to extensions for Firefox, Thunderbird, SeaMonkey, and other Mozilla-related applications. You can access Mozdev much more quickly than you can Mozilla Add-Ons. _______________________________________________ dev-tech-crypto mailing list dev-tech-crypto@lists.mozilla.org https://lists.mozilla.org/listinfo/dev-tech-crypto
