Hi Pascal,

I think it inherently useless to argue about it, better accept the 
current state as a fact that Mozilla is asking the CA to provide the 
needed information as advised. I'm reading the entries in the bug and 
nothing has been provided in February and I can only see the submission 
of the root certificate in April. Even if this requested would have been 
completed in full previously, I doubt that this request would have been 
processed until now. Currently it takes about half a year or longer to 
get an inclusion request reviewed and as Frank indicated, there might be 
other priority considerations for this bug as well.

pascal:
> I understand that there is a long backlog, that everybody is busy and
> that other CA are much more active on bugzilla than FNMT , but saying
> that they did it incorrectly while we had no clear process to follow and
> ignored their email is not correct, we definitely have our own wrongs on
> this issue (and probably other CAs).
>    

It doesn't help. Nelson pointed all of you to the steps which have to be 
fulfilled at comment 
https://bugzilla.mozilla.org/show_bug.cgi?id=408008#c5 in March. But 
even December 2007 (when this bug was opened) would have been too late 
for Firefox 3. In order to get done anything I suggest to start the 
process as advised, you'll get better results in the end.

> Fact is that a bug is open, that FNMT has contacted Mozilla Foundation
> directly both by email and in the bug, they provided the information we
> were asking and are waiting for us to get back to them with a yes or no
> answer.
>
>    

Oh, currently the people involved in evaluating this request aren't 
anywhere near the position to give you any answer, being it positive or 
negative. Apparently you aren't aware of the process for CA root 
acceptance at Mozilla, this process is way more extensive than you 
apparently think it is.

Frank, Nelson, I suggest that you mark bug 408008 as incomplete (again) 
and let the CA open a new bug (and a new leaf) for this inclusion request.
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