Public bug reported:
After upgrading gvfs from 1.54.4-0ubuntu1~24.04.1 to
1.54.4-0ubuntu1~24.04.2 on 2026-03-24, my NTFS-formatted external USB
hard drive (Toshiba External USB 3.0, idVendor=0480, idProduct=a009) no
longer mounts via Nautilus.
Error message:
Error mounting /dev/sda1: wrong fs type, bad option, bad superblock on
/dev/sda1, missing codepage or helper program, or other error
udisks2 log shows:
Error sending ATA command IDENTIFY DEVICE to '/dev/sda': Unexpected sense
data returned
The filesystem is healthy — ntfsfix completes successfully and manual
mounting via `sudo mount /dev/sda1 /mnt/backup` works without issues.
The problem is isolated to the udisks2/gvfs stack. A second external USB
drive (WD) mounts normally.
ntfs-3g version: 2022.10.3
udisks2 version: 2.10.1
Kernel: 6.17.0-19-generic
OS: Ubuntu 24.04.4
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: gvfs 1.54.4-0ubuntu1~24.04.2
ProcVersionSignature: Ubuntu 6.17.0-19.19~24.04.2-generic 6.17.13
Uname: Linux 6.17.0-19-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 25 21:53:56 2026
InstallationDate: Installed on 2024-11-07 (503 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: gvfs
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gvfs (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble wayland-session
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Desktop Bugs, which is subscribed to gvfs in Ubuntu.
https://bugs.launchpad.net/bugs/2146381
Title:
NTFS external USB drive fails to mount via udisks2/Nautilus after gvfs
upgrade to 1.54.4-0ubuntu1~24.04.2
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