On 08/23/2016 10:01 AM, Peter St. John wrote:
HPE is in the process of being bought by CSC.

???

On the scale of 12 months
you will be contracting with CSC.

I thought they were spinning out their services organization to CSC ... not the whole kit and kaboodle ...

http://www.csc.com/investor_relations/press_releases/137152-csc_announces_merger_with_enterprise_services_segment_of_hewlett_packard_enterprise_to_create_global_it_services_leader

This is IMO different than what Tim is concerned with. Support contracts for HPE software (what ... Ibrix or similar?) Services are typically outsourced managed services.

Peter

On Tue, Aug 23, 2016 at 6:47 AM, Tim Cutts <t...@sanger.ac.uk
<mailto:t...@sanger.ac.uk>> wrote:

    Really not very impressed with HPE's missive yesterday changing the
    software support contracts so that now it's going to be impossible
    to reinstate a software support contract if you let it lapse for
    more than 12 months.

    The existing system was expensive but reasonable (you have to pay to
    reinstate, including all the time in between when the contract
    expired and the time of reinstatement).

    But to now just bluntly state that if it's lapsed for more than 12
    months you can never reinstate it seems somewhat draconian.

    Tim

    --
    Head of Scientific Computing
    Wellcome Trust Sanger Institute

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