Good afternoon,
On 10/01/10 at 4:46 PM -0800, Brady J. Frey
<[email protected]> wrote:
On 10/01/10 at 8:57 AM -0500, Rich Siegel <[email protected]> wrote:
That still doesn't make any sense to me. :-)
I have to admit though, I expected gremlin and 'clean
code' to, albeit general, make sense to another coder... and as
someone whose ran an IT and Art Department for a large company many
years now, I wasn't expecting to have to be the general customer and
spell it out in support for you guys (more proactive, less combative,
was my expectation). I'll be sure to be more detailed with definitions
of the industry terms if we send our requests next week.
I didn't take it that way at all. (Note, Rich even included a
smiley face.) In fact, I wasn't really able to assist with your
first query due to the misleading (or confusing) details
supplied. And speaking for myself, as soon as I'm confused about
what the OP is asking or what they did to get where they are, I
move on. Otherwise I'm doing mind-reading and enough past
experience has taught me that is a waste of my time (as well as
the OPs).
Rich actually took the next step and asked for some
clarification so that he could assist. That is only combative to
someone looking for combat. And in your follow-up reply you have
given some info that makes the situation more clear and may even
point to some specific things to look at. (suggestions below)
<rant relevance="medium">
As a coder I expect clear explanations; zap gremlins is a
different issue from fixing line-endings (again, confusing). And
"clean code"?? You must be joking to think that was any sort of
decent problem description; does that mean code that was
indented properly, or code that compiles without errors, or code
that is easy to read by others, or ... no, you mean files with
valid line-endings; how silly of me not to read your mind. Now,
if you were talking about designers; sure, they work in a
different creative area; they may need assistance getting to the
core of an issue like this (and plenty of designers use & love
BBEdit, please don't take my comment as derogatory). But
"coders"; they should know better when explaining problems.
Anyway, in order to be helpful...
</rant>
Saving out a file from BBEdit, for example, an html file type. File is
uploaded via transmit to web server, and, depending on the browser,
often shows a ? in an area of a space or a line ending.
Is the FTP upload being done in binary or text mode?
Without saving, I open up the file in Coda to see if it notices any
further error- that program prompts me to convert mismatching line
endings.
Which indicates the file has mis-matched line endings (& yes
there is a more technical term for that which I forget right
now). Try the Text -> Normalize Line Endings command; that
should fix the file so that both BBEdit and Coda can open it
with consistent line endings. Note, zapping gremlins is the not
the same as fixing the line endings.
We full time switched to Coda (6 in house coders) because of the
issue
I have seen on more than one occasion when *some* coders used
sub-standard tools that didn't handle line-ending gracefully;
the files ended up with "corrupt" line endings. Until I fixed
(normalized) the line endinings in those files, the "corruption"
persisted. One reason I use/like BBEdit is due to how easily it
can identify and fix issues like that. But you do have to use
the tool (BBEdit) properly.
And issues like this are an excellent example of when turning
the superb manual can really help. Eg. open the manual and type
"convert line ending" and the first hit is "Normalize Line
Endings". Trying that search before coming to this list for
help, and certainly before switching other developers in your
office to a different program, would have been a great time-saver.
Also note the following in the footer of each message on this list:
If you have a feature request or would like to report a
problem, please email "[email protected]" rather than
posting to the group.
If you continue having problems, I would bet you can send an
example problem file to support and they would be happy to help
find the cause of the problem so you know how to fix others like it.
Or keep coming back to this list by all means. But please know
that when someone on this list asks for more info; it's because
they are taking time out of *their* busy day to help *you*. It
is not due to some desire for combat. There are lots of friendly
and helpful people here if you let them.
Charlie
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〠 PO Box 141, Windsor, NSW 2756, Australia
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