My supervisor received a phone call from another call center (nothing to do with us, in fact they are 200 miles away) stating that they overheard a conversation between ourselves and one of our customers that we were speaking to at the time. He was able to give reference numbers and names, (and financial circumstances) so he obviously did hear this conversation.
We are running CVS head as of 10 days ago, using TE410p on 32channel ISDN primary line.
Has anyone else ever heard of something like this happening ? My boss is going apeshit talking about the DPA (data protection act) and wants answers like yesterday. Quite frankly, I have no idea on where to start to look for something like this.
Julian. _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
