Steve: You wrote:
An operator could take control of the call and reroute it, but I'm not sure how you would alert the operator and get them involved.
That gaves me an idea. The asterisk box will have also 12 analog FXO signalled lines, so if an operator can reroute a call, Asterisk can act as an "operator", using one of those lines to reroute the call to it (freeing the R2 channel), and then flash it and transfer to the actual operators queue (freeing the analog line). I'm right or it�s just a nonsense?
Guillermo
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