John,
FF1565AABB2D-SLS is probably invalid because it's not registered/lost
registration. This client is connected via VPN to our network, it usually works
when it's "warm". Not concerned about it too much.
15555555555@callcentric OTOH is an actual cell phone that should be dialed out
via callcentric trunk. Maybe I'm smoking something thinking it was working
before. I know it works from
extensions.conf -------------------------[globals]
ERIC_CELL=SIP/15555555555@callcentric...
exten => 105,1,Dial(${ERIC_CELL}&${ERIC_OFFICE},30)
same => n,VoiceMail(105@default,u)
-----------------------------------
but in queues.conf I can't use same globals so I just put it in like that.What
do you mean by using LOCAL channel? Can you be more specific? I'm not very good
at this :)
This is logger.conf. Where(which section) should I place logging configuration?
[general]
dateformat=%F %T
[logfiles]
console => notice,warning,error,dtmf
messages => security,notice,warning,error,fax
verbose => verbose
Thank you!
From: John Kiniston <[email protected]>
To: [email protected]
Sent: Thursday, November 15, 2018 3:17 PM
Subject: Re: [asterisk-users] Queue not dialing out to cell phone for some
reason
OK.
So it looks like asterisk can't ring FF1565AABB2D-SLS because it's invalid.
is the user at '15555555555' actually able the answer calls? I wouldn't expect
that agent to work configured that way, I'd use a LOCAL channel to direct the
call to a context that sets the call up before dialing out.
You configure queue logging in logger.conf , Look at the settings
queue_log = yes
queue_log_to_file = yes
queue_log_name = queue_log
On Thu, Nov 15, 2018 at 2:08 PM Ivan Demkovitch <[email protected]> wrote:
John,
This is output of command below. How do I enable and log queue events?The
1555@callcentric is the one I'm curious about. I just tried calling into
"sales" again and it didn't change this "last was 1219067" output
Sales has 0 calls (max unlimited) in 'ringall' strategy (9s holdtime, 156s
talktime), W:0, C:4, A:6, SL:0.0% within 0s
Members:
SIP/15555555555@callcentric (ringinuse disabled) (Not in use) has taken 4
calls (last was 1219067 secs ago)
SIP/FF4C119EEBF8-SLS (ringinuse disabled) (Not in use) has taken no calls
yet
SIP/FF1565AABB2D-SLS (ringinuse disabled) (Invalid) has taken no calls yet
SIP/FF9EF375CCFC-SLS (ringinuse disabled) (Not in use) has taken no calls
yet
No Callers
[Sales](StandardQueue)
announce = first
member => SIP/FF4C119EEBF8-SLS
member => SIP/FF9EF375CCFC-SLS
member => SIP/13145555555@callcentric ;Eric's cell
member => SIP/FF1565AABB2D-SLS ;Eric's Yealink
--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
Astricon is coming up October 9-11! Signup is available at:
https://www.asterisk.org/community/astricon-user-conference
Check out the new Asterisk community forum at: https://community.asterisk.org/
New to Asterisk? Start here:
https://wiki.asterisk.org/wiki/display/AST/Getting+Started
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
