Hello,
I have queues.conf setup with a group like so:
[Sales](StandardQueue)
announce = first
member => SIP/FF4C119EEBF8-SLS
member => SIP/FF9EF375CCFC-SLS
member => SIP/13145555555@callcentric ;Eric's cell
member => SIP/FF1565AABB2D-SLS ;Eric's Yealink
So, my idea here that it should ring all 4 phones at the same time. And it does
work but randomly.I did trace a call and this is what I see. Only 2 phones
(internal) called. External SIP@callcentric is not being called.
Any idea why it's not being called?
-- Executing [1@automated_attendant_normal:1]
Verbose("SIP/callcentric15-00000435", "1, Caller "DEMKOVITCH,IVAN"
<13144880983> has entered the sales queue") in new stack
Caller "aa" <15555555555> has entered the sales queue
-- Executing [1@automated_attendant_normal:2]
Goto("SIP/callcentric15-00000435", "queues,7001,1") in new stack
-- Goto (queues,7001,1)
-- Executing [7001@queues:1] Verbose("SIP/callcentric15-00000435", "2,"aa"
<1555555> entering sales queue") in new stack
== "aa" <15555555555> entering sales queue
-- Executing [7001@queues:2] BackGround("SIP/callcentric15-00000435",
"/etc/asterisk/automated-attendant-prompts/aa_sales") in new stack
-- <SIP/callcentric15-00000435> Playing
'/etc/asterisk/automated-attendant-prompts/aa_sales.slin' (language 'en')
-- Executing [7001@queues:3] Queue("SIP/callcentric15-00000435",
"sales,,,,85") in new stack
-- Started music on hold, class 'default', on channel
'SIP/callcentric15-00000435'
== Using SIP RTP CoS mark 5
-- Called SIP/FF9EF375CCFC-SLS
== Using SIP RTP CoS mark 5
-- Called SIP/FF4C119EEBF8-SLS
-- SIP/FF4C119EEBF8-SLS-00000437 is ringing
-- SIP/FF9EF375CCFC-SLS-00000436 is ringing
-- Nobody picked up in 30000 ms
-- Nobody picked up in 30000 ms
-- Stopped music on hold on SIP/callcentric15-00000435
-- Playing periodic announcement
-- <SIP/callcentric15-00000435> Playing 'queue-periodic-announce.ulaw'
(language 'en')
-- Started music on hold, class 'default', on channel
'SIP/callcentric15-00000435'
== Using SIP RTP CoS mark 5
-- Called SIP/FF9EF375CCFC-SLS
== Using SIP RTP CoS mark 5
-- Called SIP/FF4C119EEBF8-SLS
-- SIP/FF4C119EEBF8-SLS-00000439 is ringing
-- SIP/FF9EF375CCFC-SLS-00000438 is ringing
-- Nobody picked up in 30000 ms
-- Nobody picked up in 30000 ms
-- Stopped music on hold on SIP/callcentric15-00000435
-- Playing periodic announcement
-- <SIP/callcentric15-00000435> Playing 'queue-periodic-announce.ulaw'
(language 'en')
-- Started music on hold, class 'default', on channel
'SIP/callcentric15-00000435'
== Using SIP RTP CoS mark 5
-- Called SIP/FF9EF375CCFC-SLS
== Using SIP RTP CoS mark 5
-- Called SIP/FF4C119EEBF8-SLS
-- SIP/FF4C119EEBF8-SLS-0000043b is ringing
-- SIP/FF9EF375CCFC-SLS-0000043a is ringing
-- Stopped music on hold on SIP/callcentric15-00000435
== Spawn extension (queues, 7001, 3) exited non-zero on
'SIP/callcentric15-00000435'
--
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