Tobias Ahlander schrieb: >>From: Mark Michelson <[EMAIL PROTECTED]>
>>Tobias Ahlander wrote: >>> Yes, I have autofill set in queues.conf. I suspect that this behaviour >>> is because the Polycom phones I use have 2 lines. Has anyone used this >>> function with polycom phones before? Also, my agents are Dynamic, >>> perhaps this works better with Static agents? >>> >>> Here's my queues.conf (with commented lines deleted for easier reading): >>> >>> [general] >>> autofill = yes >>> monitor-type = MixMonitor >>> >>> [sales] >>> strategy = rrmemory >>> wrapuptime=15 >>> >> >>Depending on which Asterisk version you are using, there was a bug in the > queue >>application for some 1.4 releases where the autofill option would only be > set >>properly if it were placed inside a queue. In other words, you may want to > try >>putting autofill=yes inside the [sales] queue in your configuration. >> >>Also, if you're using a version of Asterisk 1.2, autofill is not a valid > option >>and you'll be stuck with the behavior you're seeing. > Unfortunately this didn't help at all... Anyone else has any tips? Is there > a way to limit the polycom phones to only take one call from the Queue at > the same time? Asterisk version running is 1.4.13 Maybe the phones have call-waiting enabled? Does it work if you remove the second line? Philipp Kempgen -- http://www.das-asterisk-buch.de - http://www.the-asterisk-book.com Amooma GmbH - Bachstr. 126 - 56566 Neuwied -> http://www.amooma.de Geschäftsführer: Stefan Wintermeyer, Handelsregister: Neuwied B14998 -- _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
