Re: [Asterisk-Users] Tearing my hair out with Queues

[CC Jay]

"300" is the maximum time a call can be placed in a queue, after that, next priority will be executed.
"15" is the time each agent will be rung before * tries the next agent.
"CHANUNAVAIL" happens since Queue rings Agent/xyz, Agent/xyz in turn tries to ring SIP/abc but cannot find it, hence...

BTW, you may find this helpful: http://www.oinko.net/astrecipes/index.php?n=118

Cheers

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