Hi Michele, I do not have a 7.1 def but have you checked out the new AMIGO Program for ITSM Applications Suite <https://communities.bmc.com/docs/DOC-28417>? BMC has a program for helping customers be successful in upgrading ITSM.
Jason On Thu, Apr 17, 2014 at 12:04 PM, MIZELL, MICHELE <[email protected]> wrote: > ** > > Hi All, > > I have a project to upgrade ARS and ITSM from 7.1 to 7.6 but we are not > able to setup a reference server of the OOTB 7.1 environment. The install > fails on the Unix server and we have exhausted all attempts to create a > reference server. However, we need the reference server to identify the > customizations because there is no documentation on what has been > customized. > > Does anyone have def files from a 7.1 OOTB environment or know a > workaround to be able to identify customizations? > > What is the impact if we run the upgrade without identifying the 7.1 > customizations? > > > > > > > > Regards, > > Michele Mizell > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
