Lol Kind regards.
Stephen Leith > On 10 Mar 2014, at 19:31, "John Sundberg" <[email protected]> > wrote: > > ** > A debate would be good. > > But I doubt you could you find anybody to defend the BMC approach. > > Debate is now done. > > > -John > > > > > >> On Mon, Mar 10, 2014 at 2:24 PM, James Smith <[email protected]> >> wrote: >> Hi List, >> >> BMC made the upgrade process so complex that customer are scared to upgrade >> to new versions. Upgrade is eating almost a year to move to 8.1 with data >> migrations and all integrations. >> >> In the past we used to upgrade on the existing server only which was easy >> but there was a risk in loosing a customization. But that was easy process >> and we need not had to bother about data migrations here. In upgrade data >> migration is something like a challenging thing. >> >> I understand BMC made this change to preserve customizations and introduced >> the concept of overlays but still its not convencing the customers. >> >> Customers are not bothered about any customization and preservation as they >> have assigned a team to handle that. Only thing they care about is time, >> money and data. >> >> This is one of the main reason some of my company clients moved to Service >> Now as they are offering zero down time upgrades with no risk of loosing >> customization. >> >> There must be a debate on this, Remedy or ServiceNow. >> >> Regards >> JS >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" > > > > -- > John Sundberg > > Kinetic Data, Inc. > "Your Business. Your Process." > > 651-556-0930 I [email protected] > www.kineticdata.com I community.kineticdata.com > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
