I have heard this too but have never seen it happen. I just verified with an 8.1 system. I set the password in the ar.cfg file and restarted. The password is still clear text.
What I do when I need to sync up passwords between AR System and the DB is set the password in the DB and in the config file, start the system and then change the password via Server Information. Alan, I am assuming your team is not to know the password? If not why not sit down with the DBAs and have them enter it into the Server Info form (they probably could even remote your PC)? It doesn't require a restart and will keep AR System and the DB in sync. Jason On Tue, Nov 12, 2013 at 8:50 AM, LJ LongWing <[email protected]> wrote: > ** > Alan, > It is my understanding that changing the PW in the conf file, and > restarting remedy will re-encrpyt the password once started up...so > changing it in the conf file I believe is a valid option....but honestly, a > policy that intentionally takes a service offline because of mandatory > without warning password changes sounds a bit insane. > > > On Tue, Nov 12, 2013 at 9:42 AM, Alan Truelove <[email protected]>wrote: > >> ** >> Remedy 7.6.04/Oracle installation - at a Govt facility that shall remain >> nameless, the Oracle db admins are mandated to change password at >> intervals. >> -- doing this without warning. This means that one cannot access the >> Remedy tools. (And change the Oracle password stored there), Catch 22. >> >> I had proposed using API to modify the Oracle password field in the >> appropriate tab of the ' server info form' - but this it seems is not good >> enough-the ars.conf file has to be changed. >> >> Any suggestions? >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
