Alan,
It is my understanding that changing the PW in the conf file, and
restarting remedy will re-encrpyt the password once started up...so
changing it in the conf file I believe is a valid option....but honestly, a
policy that intentionally takes a service offline because of mandatory
without warning password changes sounds a bit insane.


On Tue, Nov 12, 2013 at 9:42 AM, Alan Truelove <[email protected]>wrote:

> **
> Remedy 7.6.04/Oracle installation - at a Govt facility that shall remain
> nameless, the Oracle db admins are mandated to change password at
> intervals.
> -- doing this without warning. This means that one cannot access the
> Remedy tools.  (And change the Oracle password stored there), Catch 22.
>
> I had proposed using API to modify the Oracle password field in the
> appropriate tab of the  ' server info form' - but this it seems is not good
> enough-the ars.conf file has to be changed.
>
> Any suggestions?
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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