Yeah, that should be covered by an RFC, so that the process is orderly at
least.

Rick


On Tue, Nov 12, 2013 at 8:50 AM, LJ LongWing <[email protected]> wrote:

> **
> Alan,
> It is my understanding that changing the PW in the conf file, and
> restarting remedy will re-encrpyt the password once started up...so
> changing it in the conf file I believe is a valid option....but honestly, a
> policy that intentionally takes a service offline because of mandatory
> without warning password changes sounds a bit insane.
>
>
> On Tue, Nov 12, 2013 at 9:42 AM, Alan Truelove <[email protected]>wrote:
>
>> **
>> Remedy 7.6.04/Oracle installation - at a Govt facility that shall remain
>> nameless, the Oracle db admins are mandated to change password at
>> intervals.
>> -- doing this without warning. This means that one cannot access the
>> Remedy tools.  (And change the Oracle password stored there), Catch 22.
>>
>> I had proposed using API to modify the Oracle password field in the
>> appropriate tab of the  ' server info form' - but this it seems is not good
>> enough-the ars.conf file has to be changed.
>>
>> Any suggestions?
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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