You will need to use the 'SRInstanceID' field on the SRD:MultipleQuestionResponse records to link to the 'InstanceId' field (hidden on the Debug tab) on the SRM:Request record.
Jason On Tue, Nov 12, 2013 at 6:53 AM, Josh <[email protected]> wrote: > Thanks for the answers. > > Currently, there are Change/Incidents that fulfill the Service Requests. > However, we are not pushing the questions to the Notes field. The notes > field displays text to click "View Service Link" for details. When that is > clicked it takes the user back to the Request Details. > > I tried SRD:MultipleQuestionResponse but the return is not linked to the > REQ number. I can tell each question has a different instance but those > could be grouped however they are not linked to the correct REQ number. > The number it has looks like the same format as the REQ number but without > the "REQ". When I put in an actual REQ number without the "REQ" in that > field I do not get back the questions that are associated with that Service > Request. > > Our end goal is to migrate our Service Requests (and Change, and Incident) > to another system. When I pull from SRM:Request I get all the information > I need except for the Request Details (which is where the question answers > are). > At the end of the day, I'd like to be able to pull the Service Request > Details (on the request details screen) answers per Service Request as an > export for all Service Requests. > > > Thanks for any help. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
