Thanks for the answers. Currently, there are Change/Incidents that fulfill the Service Requests. However, we are not pushing the questions to the Notes field. The notes field displays text to click "View Service Link" for details. When that is clicked it takes the user back to the Request Details.
I tried SRD:MultipleQuestionResponse but the return is not linked to the REQ number. I can tell each question has a different instance but those could be grouped however they are not linked to the correct REQ number. The number it has looks like the same format as the REQ number but without the "REQ". When I put in an actual REQ number without the "REQ" in that field I do not get back the questions that are associated with that Service Request. Our end goal is to migrate our Service Requests (and Change, and Incident) to another system. When I pull from SRM:Request I get all the information I need except for the Request Details (which is where the question answers are). At the end of the day, I'd like to be able to pull the Service Request Details (on the request details screen) answers per Service Request as an export for all Service Requests. Thanks for any help. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
