Looks like there hasn't been any new information on MyIT since end of April- is there anything new? I just got an email ad from BMC today and was looking through the archives for more info.
If anyone is familiar with it, a couple questions I have are: -Based on the Licensing link, it appears its using the same Remedy licenses (e.g. we use the same licenses for MyIT as for Remedy User, etc.). Am I understanding this correctly? -How does it integrate with customized Remedy apps? Or, does it integrate solely with ITSM? If it helps, I'm just interested in the entry/viewing pieces, not so much on the self-help (e.g. engineer who is bringing up a new server for the first time can enter info on their phone, or perhaps even snap a picture with the phone's camera, and it makes a Remedy entry in Custom Form "Servers" or another engineer doesn't know what's on a server, so they take a snapshot of the serial number with their phone and everything we associated that server's record in Custom Form "Servers" is displayed on their phone). I might be pipe-dreaming on this though... _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
