Misi is probably right, but I'd recommend that you overlay the view as well. I have had mixed results when this is not done.
>________________________________ > From: Misi Mladoniczky <[email protected]> >To: [email protected] >Sent: Thursday, October 25, 2012 9:33 AM >Subject: Re: Overlays?? > >Hi, > >If you right-click on the form, you will be able to make an overlay on it >(if you are in Best Practice Mode). > >After you open the form, you must also make an overlay on the field in >question before you can change a database value (Option=Required). > >I don't think you need to overlay the view, as you are only changing a >database value and not a display value associated with the view. > > Best Regards - Misi, RRR AB, http://rrr.se > >> HI All, >> >> New to 7.6 out of the box and have what is probably a really simple >> question. On the HPD: Help Desk form I need to make Notes a required field >> move the Summary field up. However it won't let me. I was told I need to >> create an overlay first but have not found this in the documentation yet. >> Like to confirm what I have told. Is that it or is there more to do? Also >> what guide are overlays discussed? >> >> Thanks >> Mark >> >> Mark Brittain >> Remedy Developer >> ITILv3 Foundation >> NaviSite - A Time Warner Cable Company >> [email protected]<mailto:[email protected]> >> Office: 315-453-2912 x5335 >> Mobile: 315-882.5360 >> >> >> ________________________________ >> This e-mail is the property of NaviSite, Inc. It is intended only for the >> person or entity to which it is addressed and may contain information that >> is privileged, confidential, or otherwise protected from disclosure. >> Distribution or copying of this e-mail, or the information contained >> herein, to anyone other than the intended recipient is prohibited. >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >> > > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > >Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): >* RRR|License - Not enough Remedy licenses? Save money by optimizing. >* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. >Find these products, and many free tools and utilities, at http://rrr.se. > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
