HI All, New to 7.6 out of the box and have what is probably a really simple question. On the HPD: Help Desk form I need to make Notes a required field move the Summary field up. However it won't let me. I was told I need to create an overlay first but have not found this in the documentation yet. Like to confirm what I have told. Is that it or is there more to do? Also what guide are overlays discussed?
Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company [email protected]<mailto:[email protected]> Office: 315-453-2912 x5335 Mobile: 315-882.5360 ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
