Also, the email engine only looks at the email templates every 30 minutes. So, if you make a change, either wait 30 minutes or restart the email engine. I think they say that in the manual, but it's an easy thing to overlook, and can be frustrating to deal with when you are just learning about templates.
Thad On Thu, Aug 9, 2012 at 3:38 PM, Pargeter, Christie :CO IS <[email protected]>wrote: > ** > > You also might want to think about putting the images on your web server > and just linking to them in the HTML code <img src=http://<midtier>/> > That way you aren’t trying to mail out an image file and filling up the > mail servers.**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Jose Manuel Huerta Guillén > *Sent:* Thursday, August 09, 2012 3:22 PM > > *To:* [email protected] > *Subject:* Re: Customizing the ITSM notifications**** > > ** ** > > ** The objective is to arrive to something like the pictures at the BMC > manual:**** > > ** ** > > [image: Description: Inline image 1]**** > > Seems that I have a lot of HTML formatting work...**** > > > Jose Manuel Huerta**** > > http://theremedyforit.com/ **** > > ** ** > > > > **** > > On Fri, Aug 10, 2012 at 12:12 AM, Goodall, Andrew C <[email protected]> > wrote:**** > > addition of images in headers / footers eventually started causing the > email engine (7.5) to hang as a result it flooding “AR System Email > Attachments” for some odd reason.**** > > ** ** > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
