Oh wow: alert tool going away..
Sooo Sad..

On Wed, Jul 11, 2012 at 10:07 PM, Goodall, Andrew C <[email protected]> wrote:

> Thanks guys, I appreciate the responses. I didn't realize alert was used
> in other places, good to know it's not going away (other than the desktop
> client).
> This was the first time I's seen it used in an integration.
>
> Regards,
>
> Andrew C. Goodall
> Software Engineer
> Development Services
> [email protected]
> jcpenney
> 6501 Legacy Drive
> Plano, TX 75024
> jcp.com
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> [email protected]] On Behalf Of Easter, David
> Sent: Wednesday, July 11, 2012 6:47 PM
> To: [email protected]
> Subject: Re: alert notification functionality and the IBM Tivoli
> Netcool/OMNIbus Gateway for Remedy ARS
>
> As Fred mentions, it is only the Alert Tool desktop client that has
> reached its end of life.  The functionality on the server side remains.
>
> -David J. Easter
> Manager of Product Management, AR System
> BSM & Atrium Solutions Management
> BMC Software, Inc.
>
> The opinions, statements, and/or suggested courses of action expressed in
> this E-mail do not necessarily reflect those of BMC Software, Inc.  My
> voluntary participation in this forum is not intended to convey a role as a
> spokesperson, liaison or public relations representative for BMC Software,
> Inc.
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> [email protected]] On Behalf Of Grooms, Frederick W
> Sent: Wednesday, July 11, 2012 3:33 PM
> To: [email protected]
> Subject: Re: alert notification functionality and the IBM Tivoli
> Netcool/OMNIbus Gateway for Remedy ARS
>
> Alert is available thru the web by putting the Alert list table on a form
> (or having the user look at the Alert Events form) so I do not think it
> will be going away.
>
> What you are talking about is having a program running on the Netcool
> object server that uses the Remedy API or a web service to listen for
> alerts.  Check the 7.6.04 Configuration guide starting on page 256 for more
> info.
>
> Fred
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> [email protected]] On Behalf Of Goodall, Andrew C
> Sent: Wednesday, July 11, 2012 4:41 PM
> To: [email protected]
> Subject: alert notification functionality and the IBM Tivoli
> Netcool/OMNIbus Gateway for Remedy ARS
>
> **
> The "IBM Tivoli Netcool/OMNIbus Gateway for Remedy ARS" uses the ARS Alert
> Notification functionality to ship updates back to the Omnibus.
> Basically they have filters executing on modify or delete with a Notify
> mechanism = Alert action back to the omnibus user for bi-directional
> communication.
>
> With 7.6.04 moving exclusively to web client and off the WUT and Alert
> User what is the roadmap for the Alert functionality?
>
> I would hate to implement a solution using this gateway if BMC direction
> is to obsolete the Alert notification functionality.
>
>
> http://publib.boulder.ibm.com/infocenter/tivihelp/v8r1/topic/com.ibm.netcool_OMNIbus.doc/remgw-pdf.pdf
>
>
> Regards,
>
> Andrew C. Goodall
> Software Engineer
> Development Services
> [email protected]
> jcpenney
> 6501 Legacy Drive
> Plano, TX 75024
> jcp.com
>
>
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-- 
Patrick Zandi

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