Alert is available thru the web by putting the Alert list table on a form (or having the user look at the Alert Events form) so I do not think it will be going away.
What you are talking about is having a program running on the Netcool object server that uses the Remedy API or a web service to listen for alerts. Check the 7.6.04 Configuration guide starting on page 256 for more info. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Goodall, Andrew C Sent: Wednesday, July 11, 2012 4:41 PM To: [email protected] Subject: alert notification functionality and the IBM Tivoli Netcool/OMNIbus Gateway for Remedy ARS ** The "IBM Tivoli Netcool/OMNIbus Gateway for Remedy ARS" uses the ARS Alert Notification functionality to ship updates back to the Omnibus. Basically they have filters executing on modify or delete with a Notify mechanism = Alert action back to the omnibus user for bi-directional communication. With 7.6.04 moving exclusively to web client and off the WUT and Alert User what is the roadmap for the Alert functionality? I would hate to implement a solution using this gateway if BMC direction is to obsolete the Alert notification functionality. http://publib.boulder.ibm.com/infocenter/tivihelp/v8r1/topic/com.ibm.netcool_OMNIbus.doc/remgw-pdf.pdf Regards, Andrew C. Goodall Software Engineer Development Services [email protected] jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
