Thanks guys, I appreciate the responses. I didn't realize alert was used in other places, good to know it's not going away (other than the desktop client). This was the first time I's seen it used in an integration.
Regards, Andrew C. Goodall Software Engineer Development Services [email protected] jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Easter, David Sent: Wednesday, July 11, 2012 6:47 PM To: [email protected] Subject: Re: alert notification functionality and the IBM Tivoli Netcool/OMNIbus Gateway for Remedy ARS As Fred mentions, it is only the Alert Tool desktop client that has reached its end of life. The functionality on the server side remains. -David J. Easter Manager of Product Management, AR System BSM & Atrium Solutions Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Grooms, Frederick W Sent: Wednesday, July 11, 2012 3:33 PM To: [email protected] Subject: Re: alert notification functionality and the IBM Tivoli Netcool/OMNIbus Gateway for Remedy ARS Alert is available thru the web by putting the Alert list table on a form (or having the user look at the Alert Events form) so I do not think it will be going away. What you are talking about is having a program running on the Netcool object server that uses the Remedy API or a web service to listen for alerts. Check the 7.6.04 Configuration guide starting on page 256 for more info. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Goodall, Andrew C Sent: Wednesday, July 11, 2012 4:41 PM To: [email protected] Subject: alert notification functionality and the IBM Tivoli Netcool/OMNIbus Gateway for Remedy ARS ** The "IBM Tivoli Netcool/OMNIbus Gateway for Remedy ARS" uses the ARS Alert Notification functionality to ship updates back to the Omnibus. Basically they have filters executing on modify or delete with a Notify mechanism = Alert action back to the omnibus user for bi-directional communication. With 7.6.04 moving exclusively to web client and off the WUT and Alert User what is the roadmap for the Alert functionality? I would hate to implement a solution using this gateway if BMC direction is to obsolete the Alert notification functionality. http://publib.boulder.ibm.com/infocenter/tivihelp/v8r1/topic/com.ibm.netcool_OMNIbus.doc/remgw-pdf.pdf Regards, Andrew C. Goodall Software Engineer Development Services [email protected] jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
