Dave,

 

Thanks for the link.  Good stuff inside.

 

 

Mike Luttmann

DISA Remedy Engineer

Denver, CO

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Easter, David
Sent: Tuesday, December 13, 2011 16:21
To: [email protected]
Subject: Re: [7.6.04] Upgrade didn't move OOTB forms to the new server

 

** 

You may find this white paper useful:

 

10-Oct-2011 Describes how to upgrade the BMC Remedy ITSM Suite,
including the AR System server and all of the ITSM applications. PDF
<http://documents.bmc.com/supportu/documents/87/71/218771/218771.pdf> 

 

-David J. Easter

Manager of Product Management, Remedy Platform

BMC Software, Inc.

 

The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Tadeu Augusto Dutra Pinto
Sent: Monday, December 12, 2011 12:25 PM
To: [email protected]
Subject: [7.6.04] Upgrade didn't move OOTB forms to the new server

 

** 

Hi everyone,

 

Someone could explain the Best way for upgrade of AR Server to version
7.6.04 ?

Our scenario is upgrade from 7.0.01 to 7.6.04 ...

 

We did the upgrade of our server, but, in this case, the process didn't
bring to the new Server  the related data (arx) and workflow objects
from OOTB applications that we have.

 

What could've happened during the installation?

 

Could I export def's from our AR Admin 7.0.01 and import those using the
new BMC Remedy Developer without concerns about relationships and future
upgrades?

 

 

P.S.: I don't feel comfortable to import/export all the forms, actives,
filters, etc (def files) and all the arx files as well (including arx
files for forms like as User, Group that didn't go to the new server).

 

 

 

Thankz

 

 

Tadeu

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 


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