You may find this white paper useful: 10-Oct-2011 Describes how to upgrade the BMC Remedy ITSM Suite, including the AR System server and all of the ITSM applications. PDF<http://documents.bmc.com/supportu/documents/87/71/218771/218771.pdf>
-David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tadeu Augusto Dutra Pinto Sent: Monday, December 12, 2011 12:25 PM To: [email protected] Subject: [7.6.04] Upgrade didn't move OOTB forms to the new server ** Hi everyone, Someone could explain the Best way for upgrade of AR Server to version 7.6.04 ? Our scenario is upgrade from 7.0.01 to 7.6.04 ... We did the upgrade of our server, but, in this case, the process didn't bring to the new Server the related data (arx) and workflow objects from OOTB applications that we have. What could've happened during the installation? Could I export def's from our AR Admin 7.0.01 and import those using the new BMC Remedy Developer without concerns about relationships and future upgrades? P.S.: I don't feel comfortable to import/export all the forms, actives, filters, etc (def files) and all the arx files as well (including arx files for forms like as User, Group that didn't go to the new server). Thankz Tadeu _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
