There are several options for printing from Mid-Tier, prior and post 7.6.04. 
These four common options work for the ITSM report console, the Print button on 
the ITSM forms, or custom ARS forms.

1) Integrate with a Crystal Reports Server or BusinessObjects Server
2) Use native AR report format
3) Use native Web report format (ARS 7.6.03 or ITSM 7.6.04)
4) Integrate with JasperReports Server, a free, open-source reporting platform

I can share pros/cons, required versions, or typical costs of each. 

Let me know if you want details.

Thanks,
Sam Friedman
(917) 690-4508
[email protected]
Column Technologies

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