I prefer to track all coding releases either in change requests but also 
organize all impacted forms and workflow into a Packing list.
If it fields, then the packing list has the form so then in my change request I 
would write in what fields are actually impacted.
Thanks
Peter Lammey
ESPN IT Packaging and Automation
860-766-4761

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Andrew Yacenda
Sent: Tuesday, October 19, 2010 3:48 PM
To: [email protected]
Subject: Documenting Remedy customizations and source control

**

We are in the midst of an internal audit of our Remedy application.  We are 
looking at findings for inadequate documentation of Remedy customizations and 
"coding standards", as well as for not using software source control tools.  I 
am curious how other groups address these things, and whether it is different 
for large changes (form creation, lots of workflow, project level) versus small 
(couple of fields or workflow objects)?

Thanks.

Andrew Yacenda
Remedy Administrator / Developer
[cid:[email protected]]
817-525-7463 (w) | 214-621-0823 (m)
[email protected]<mailto:[email protected]>


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