Chad,

I too have a no vision user. He uses the client and either JAWS or
Window Eyes. 

I created a view of the Incident form just for him & did things like set
the tab order to his preference. 

Email me off list & we can share.

Rebecca


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Chad M Whilding
Sent: Tuesday, August 31, 2010 9:51 AM
To: [email protected]
Subject: Working with JAWS screen reader and ARS


Dear list members,

I am learning to use JAWS in an effort to provide support to a No Vision
user.  We hope to gain valuable lessons in making our application more
navigable.  I am focusing on access via the Mid-Tier, as this seems to
be where JAWS provides the best navigation tricks.

This task is quite an experience as I read BMC documentation, goto JAWS
and struggle with what really works.  I have found a few deficiencies,
but am in no way hitting all aspects of our application.  I have found
the document 'Designing BMC Remedy applications for Section 508
compliance.pdf'
quite valuable and at times confusing.

If anyone has blazed this path before me and generated helpful tips in
navigating objects like the Results List, Tables and Menu Lists, would
you be willing to share?

I haven't approached BMC yet concerning issues I found; that generally
never goes well ;)

Thanks for your time.

Regards,
Chad Whilding
Engineer
CSC

3725 Pentagon Blvd., Beavercreek, OH  45431-1706 North American Public
Sector | p: +1-937.320-6342 | f:+1-937-320-???? | [email protected] |
www.csc.com


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