Hmm. If you set your KMS_config.xml to Remedy authentication then I would be looking at doc ID: 20007163. That was what my issue was.
Jeff -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Guillaume Rheault Sent: Friday, July 09, 2010 8:53 AM To: [email protected] Subject: Re: RKM Authentication You may want to upgrade your RKM 7.2 to 7.5. That is exactly one of the new features of RKM 7.5. Guillaume ________________________________________ From: Action Request System discussion list(ARSList) [[email protected]] on behalf of Carin Grobler [[email protected]] Sent: Thursday, June 03, 2010 10:10 PM To: [email protected] Subject: RKM Authentication Hi, Has anyone integrated RKM with Remedy and managed to pass the current user information so it does not prompt for a user name every time. AR Server 7.1 patch 6 RKM 7.2 Carin _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

