Hi folks,

I want to calculate the time, which an agent needs to solve it !
I can do this with $TIME$ or $TIMESTAMP$ to determinate the beginning
and the end time of the agent job.
But to calculate the difference between beginning and end time of this
job is very complicated. I can use DATEDIFF, MONTH, YEAR, etc, etc, but
afterwards i have to calculate the hours, minutes and seconds !!!

Does anybody know a better solution ?
I work with a very version of Remedy 5.1 !

Any help apppreciated !

Many thanks

Tristan

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