Sometimes now I write a response to a post ..... save it for awhile ..... read it again .... and think .... do I want this to be around longer than most landfills. Then I click delete.
Just not into people looking to stir up stuff (not referring to Tim). And I've come to the conclusion there's nothing I can do about them either. Sad state of affairs for this list. I am glad to say I have a large enough backlog of work that my brain power can be utilized for more fruitful endeavors, pleasing my customers which I'm always able to do in Remedy! Susan .... :) On Wed, Apr 21, 2010 at 3:56 PM, Timothy Powell < [email protected]> wrote: > ** > > Joanne, it’s not a hate fest (at least not on my part). Yes, all of us that > have been around the product for awhile know that Oracle has gotten the > whole DEMO vs. TRIAL thing messed up, and this seems like a giant waste of > time and bandwidth. However, new people coming in to the list and the > product might read Oracle’s statements and take them for fact, which is not > the case. We don’t need misinformation about the product confusing new > people to the community. If you’ve been on this list for anytime, then you > know that if somebody starts making statements that are uninformed or not > accurate, especially if that somebody is fairly new, one of the more > experienced and seasoned posters will speak up and try to set the matter > straight. I’m actually surprised that Claire, Rick, Susan or a number of > other vets didn’t beat me to it. > > > > Oracle. I don’t believe that your statement of: “*Anyone with business > intelligence could figure out ‘the old days when we had unlimited access’ > meant the Demo account with the 2000 record restriction*” is realistic. > The word “had” is past tense indicating something that was there but now > gone. We never lost that functionality. We still “have” it. So one could > easily take it that you were speaking of some “other” unlimited access. Plus > when you say, “*I want to be able to develop*…..*like the old days* *when > we had unlimited access” *and you actually did mean* “the Demo account > with the 2000 record restriction” *but go on to say that the 2000 record > limit is not acceptable, you’re speaking in circles. So combine your > statements of: “a reasonable level of records. (not 2000)” along with > “With Remedy I can't get the free demo license anymore” and “Not having > a demo license past 60 (or whatever the time limit) is annoying” it becomes > obvious that you are/were confused about the differences and what is really > available and we were trying to set the facts straight for you and anybody > else that might be confused. > > > > Yes I got what others said about 2000 records. Lyle said that if you throw > in the BMC Apps then your quickly run out of room. I agreed. Guillaume and > Joe said maybe converting some forms to a new form type with unlimited > records, but again the forms they spoke about were from BMC Apps. Again I > agreed. I also agreed with you IF you were speaking to developing against > the BMC Apps. All I said was that 2000 was plenty if you were developing > CUSTOM apps. I still stand by that opinion. > > > > I am not offended that you are looking at other products. What I > said/implied is if you are looking at other products based on the fact that > BMC gets on your nerves because of their licensing/dev model, basically > basing it on emotion instead of tangibles like product strength and long > term product benefit, then you’re not making solid decisions. > > > > On the professional insults. My turn to chuckle. You don’t know me and > haven’t heard anything about me. So it’s all good. > > > > Tim > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *[email protected] > *Sent:* Wednesday, April 21, 2010 2:00 PM > *To:* [email protected] > *Subject:* Re: [ARSLIST] Service-now.com > > > > ** > > CLUE: I a newbie to development. That does not mean that I know nothing > about the Remedy product. Don't assume - you sound silly. I know plenty > about Remedy consistently throughout the 90s until 2010 OK. > > > > It was pretty clear in my email that unlimited access meant all year round > - not 30 to 60 days. There was no such thing as total unlimited access > under Demo. Anyone with business intelligence could figure out the "old > days when we had unlimited access" meant the Demo account with the 2000 > record restriction. > > Kind of like in the old days when we had UNLIMITED access under demo. > > > > 2000 is not plenty. Reading is fundamental, if you read the thread, other > developers already explained why the 2000 limitation is not enough. You did > not comprehend this either? My opinion is based on facts that I have > observed during the 10 years of working with the Remedy product. > > > > A hireling not wanting to hire me? I have not heard favorable things about > you Tim... so I thank you for the favor of not utilizing the services of my > consulting company. We are very successful and we do not service "your > kind." > > > > My clients are happy with what I recommend and/not recommend. Too bad > that you are offended because I choose to explore other products. Get over > it. > > > > Don't expect me to read any more on this thread or reply further. This has > been a waste of time. My time is valuable and I have much more important > things going on in life than this. I did get a chuckle out of knowing that > you have nothing better to do with your time than to research my old > postings back to 09. > > > > In a message dated 4/21/2010 1:45:39 A.M. Eastern Daylight Time, > [email protected] writes: > > ** ** > > You’re the one that said: > > > > *From:** Action Request System discussion list(ARSList) [mailto: > [email protected]]on Behalf Of [email protected] > Sent: Monday, April 19, 2010 2:39 PM > ** > Yes - they trial last for 30-60 days, and I want to be able to develop > without using my client's server. > **Kind of like in the old days when we had UNLIMITED access under demo.** > *I wasn’t making up something, that was your quote. > > But looking back in the archives I see that you called yourself a “Newbie” > in a post dated Feb 2009. By your own words, you’ve only been around this > product for about a year, so you know nothing about the “old days”. > > > > You need to distinguish between DEMO and TRIAL. > > DEMO mode offers year round access, full ARS functionality with slight > restrictions, those being 2000 records PER FORM (not total) and 3 fixed > licenses. > > TRIAL is completely unlimited access, unlimited records, full > functionality, without fee. Thus TRIAL has a time constraint. > > Again: > > ð· If you’re just doing independent development of custom apps, your > technical needs are met. Year round access with full ARS functionality but > limited licenses and limited to 2000 records per form is plenty (the > community has been doing it for years) and you’re just complaining to > complain. > > ð· If you’re developing for a legit client who has implemented the ITSM > Suite, they need a licensed dev server. > > ð· If you’re developing independently against the ITSM Suite, you have > a valid complaint with regards to the fact that you can’t install it at all > and do anything with it on the development side and I agree with you. BMC > should offer some sort of developer access to the suite. > > > > Lastly, if you’re truly the type of person that makes decisions and advises > clients based on the fact that a company got on your nerves because they > don’t have the exact developer format that you “need” instead of being based > on the real power and long term benefit of the product line, then I feel > sorry for your clients; glad to see you moving on to other products and I > wish I knew your real name so I wouldn’t accidently hire you in the future. > > > > Tim Powell > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *[email protected] > *Sent:* Tuesday, April 20, 2010 5:59 PM > *To:* [email protected] > *Subject:* Re: Service-now.com > > I am not looking for an unlimited Demo. This is not a sales issue. My > technical needs are: a demo with access all year round with a reasonable > level of records. (not 2000) I wish BMC would have consideration for the > developers (i.e. a Developer's Edition so developers can work it). If they > offered a Developer's edition for a reasonable price, I would buy it. They > just get on my nerves - which is why I am looking at other products. > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

