We did this and it worked. (this was early 2009) ARS 7.1 ITSM 7.0.3 SQL 2005
I turned off the network port in VM so it couldn't be on the network. I changed the MAC address, the computer name, the ip address. Pointed the ar.cfg to new database server There are some entries in AR forms that point to the old database but it should work still I think I had to reinstall the email engine. But even with that, everything connected and worked. On Mar 10, 8:58 am, Robert Fults <[email protected]> wrote: > In the same boat right now. Any help would be appreciated. Using ARS 7.1, > ITSM 7.0.03, Oracle 11g. > > Sincerely, > > Robert Fults > Remedy Dev. > Florida International University > Email: [email protected]<mailto:[email protected]>http://uts.fiu.edu > > From: T Wang [mailto:[email protected]] > Sent: Tuesday, March 09, 2010 2:36 PM > Subject: Building a Remedy development server via VM clone > > ** I was trying to find a thread discussion on this, but couldn't find it so > i am hoping to get this clear from someone on the list and possibly other may > use this as a helpful resource information in the future. > > Our system engineer and DBA were trying to setup a development server by just > cloning the existing server of our current production system and place it on > one of the VMHost within the network. I knew that it couldn't be that easy > and of course that didn't work. We could not start the Remedy service and > the ar.cfg and armonitor.cfg have already been change and point to the new VM > guest OS. Our current system is on 7.1, ITSM 6.3, this is a Window base > environment and the database server, web server and application server is on > the same machine. > > I have never built a development server this way before. Normally I would > create a new SQL instance on the same SQL box and do a DB backup and restore > the ARSystem DB on the new instance and make sure that the ARSystem DB owner > is ARAdmin. > > If anyone have an experience in setting the development server via a VM clone > and won't mind the time to educate some of us I would appreciate it. > > Thanks > > T. > _Platinum Sponsor: [email protected]<mailto:[email protected]> > ARSlist: "Where the Answers Are"_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug10www.wwrug.comARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
